Just like .com bust from companies going online, there is hype, but there is also real value.
Even slow non-tech legacy industry companies are deploying chatbots across every department - HR, operations, IT, customer support. All leadership are already planning to cut 50 - 90% of staff from most departments over next decade. It matters, because these initiatives are receiving internal funding which will precipitate out to AI companies to deploy this tech and to scale it.
The "legacy" industry companies are not immune from hype. Some of those AI initiatives will provide some value, but most of them seem like complete flops. Trying to deploy a solution without an idea of what the problem or product is yet.
Even slow non-tech legacy industry companies are deploying chatbots across every department - HR, operations, IT, customer support. All leadership are already planning to cut 50 - 90% of staff from most departments over next decade. It matters, because these initiatives are receiving internal funding which will precipitate out to AI companies to deploy this tech and to scale it.