I think you should post a issue at this point D:

I raised the issue in the forums at the time, with video captures demonstrating the issue(s).

I think it would help to open an issue on github making explicit the following three points explicit in the report:

- steps to reproduce from scratch;

- what you expected to happen;

- what you actually observed (include the screenshot or video capture in addition to a textual description).

Otherwise, you might risk your report being ignored due to a silent misunderstanding about the mismatch between your expectations and the actual results.

At the time i wasn't sure if it was PEBCAK, which is why i started a discussion in the forums. As there were no replies, i received no notifications, and so I forgot all about it.

If anyone is interested in opening a bug report you can see the issue here: https://imgur.com/a/hZ1ja9o

Personally, I do not understand why you think there is a bug from this screen capture alone. Maybe because I am that familiar with penpot and figma, but still, I do not find it obvious.

This is why it's important to describe explicitly the three points in text:

- steps to reproduce;

- what you expected to happen;

- what actual result you observe instead.

Something that might be obvious to you but isn't for others will just be silently ignored most of the time.

EDIT: I now see the problem after reading your other reply above:

https://news.ycombinator.com/item?id=46064757#46069546

This is why it's important to describe explicitly the difference between what you expected and what you observed. I swear I did not see the change in button width before reading the linked comment.

> This is why it's important to describe explicitly

That is a fair point. I will take it on board when giving people screenshots and videos of bugs in future.

> I did not see the change in button width

There's actually a lot more visual changes than that just the button, but I will leave that to the reader as an exercise in spot-the-difference ;)

> There's actually a lot more visual changes than that just the button, but I will leave that to the reader as an exercise in spot-the-difference ;)

This is fair. But issues like this will never get my attention in general because I don’t have time to do this exercise - I would much rather have it all spelled out. Even if there are a bunch of related issues they won’t get fixed in a single PR, it likely will be multiple.

I guess my point is that if you really want OSS projects to improve, the issue submitter can’t just ask the maintainer “figure it out”. It totally works this way in the corporate world though (IME).

Edit: I’m sorry to have jumped to conclusions. Leaving my comment up for accountability.

I didn’t ask the maintainer to “figure it out”. I posted a thread in the forum with multiple videos to start a discussion.

People here have stated I should have filed on GitHub, and because I don’t want to link my GitHub to this account I suggested someone else do it.

That was 6 hours ago, and people are still commenting about my lack of a suitable report rather than actually reporting it correctly themselves - as is evident by the lack of a new issue on the github.

I’m sorry for jumping at you like that.

No problem :)

> I swear I did not see the change in button width before reading the linked comment.

I didn’t either! I stared at that gif for a few minutes and I couldn’t tell what the problem is (or what to look for). It wasn’t until you said “changing button width” I knew where to focus my attention.

"Content not available in your region"

So, given that Penpot appears to mostly be developed in the EU, you'd need to fix that part first.

I’m not sure what you are referring to. If you mean the video link, I am in the EU and can see it.

Doesn't work in Austria, doesn't work from the UK, doesn't work from Finland.

I am physically in the EU and its working for me.

I just checked using nordVPN for Austria and Finland and it's working there too, so maybe you have some other issue going on?

I am assuming you are in the UK, as Imgur are specifically blocking the UK: https://help.imgur.com/hc/en-us/articles/41592665292443-Imgu...

Imgur isn't my site, and I don't vote in the UK, so Im not sure how you expect me to resolve that.

This might help you: https://news.ycombinator.com/item?id=46081188

Not being able view imgur in the UK is a pain.

I hate how every time someone even talks about an issue with an open source project, some smart alec replies "well did you raise an issue?" - or worse - "did you send a PR to fix it?".

We are all very aware how bug reporting works. And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs.

I wouldn't have reported this bug either. If the example documents are getting corrupted just by navigating them that indicates that it's just a really buggy project (corroborated by other comments here) that I'm not even going to use, so why would I spend my time working on it?

I opened an issue based on the discussion here and it didn't take much time or effort.

(It was one of those form-based issue templates that requires you to explicitly list out Steps to Reproduce, Expected behavior, Actual behavior, OS version, etc. which IMO causes slightly more friction for anyone who knows how to put together a good bug report, but I've also seen enough poorly-specified issues to know that it's necessary sometimes)

"And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs."

Yes, it is.

No it isn't.

Yeah, just let everyone else do the work while you sit back and gripe.

I can see both sides of the dilemma and I don't necessarily like when a maintainer defaults to "open a PR" but asking for a reproducible issue wherever requested is not too much to ask.

With a PR I understand not wanting to put the effort in as it may not be merged. But offering up a reproducible example on the correct forum is the least you could do. If you want the problem fixed that's the best way forward.

> offering up a reproducible example on the correct forum is the least you could do

I suggested someone do that 8 hrs ago:

https://news.ycombinator.com/item?id=46069471

So far no takers. Just people saying what they would do instead of actually doing it :)

I've done it:

https://github.com/penpot/penpot/issues/7850

Thanks for sharing all the details about the issue, and shame on all the armchair critics :D

Thank you :)

Same experience here. I tried it a few months ago and even on simple use I quickly ran into so many bugs & issues I quickly gave up. I'm willing to learn a new UI, but the tool must be reliable, and it simple was not.

Hopefully they've improved a lot recently?

Same, but the lack of Sketch import was a deal-breaker. It shouldn't have launched without that. Has that been fixed?

> A problem like that should be extremely jarring

Agreed - I don't see how its not glaringly obvious to anyone who uses the app:

https://imgur.com/a/hZ1ja9o

Came with receipts lol - hopefully they can repro and fix this but the fact it as omitted for 8 months kind of hints at how little people are using it.

Yeah you can really see the resize comparing the before and after. https://jpst.it/4KgSB

Wow you're right. I've tried again with the same wireframing kit and it happened to me too! That's unbelievable.

Unrelated but imgur is basically malware at this point. I had to click through so many layers of nagging popups (including a “don’t support us” button, then a severely low-contrast “view in safari” button on a dialog explicitly designed to get me to accidentally click the app link), then when I finally got to your picture, any sort of interaction with the page whatsoever, including pinch-zooming to see the image, just took me away to a different page altogether.

I sincerely hate imgur and hope the whole site goes bankrupt, and I can’t stand it when anyone links to them.

Yeah, imgur had very simple & humble origins and fostered a surprisingly active, reddit-like community (though I'm sure imgurians would resent that particular comparison), and then holy shit it just turned into a bizarrely bloated overstuffed hodgepodge of fire-garbage. I just looked at the homepage for the first time in forever and—wait, what? "Arcade"?

Bleh.

Can you suggest a low-effort alternative I can use in future?

Yeah can't see that lasting. I wish someone would make one with limited adverts that just pays for the hosting and moderation costs. How hard can it be?

I mean nothing is guaranteed to last in the future, but catbox.moe has been around for like a decade already.

I didn’t experience any of that, using an iPad. There were ads above and to the right of the OP video, but it displayed the video with no popups.

I'm glad that at times like these, I switched to Brave browser on all of my platforms (desktop and mobile). I can't recommend it enough.

Also it's not accessible in the UK without workarounds that I'm not going to bother with for that dumpster fire of a site.

strange, I got no pop ups at all

Genuinely asking - what's the issue? I don't see it.

I click to navigate to the "Examples" page (I am gesturing with my mouse to circle around a bit I want you to look at). Then i navigate to "Main components", and back to "Examples" and the content in that area has changed. For example, the button has changed to half the original width.

It's that very bottom button you're referring to, right?

Thats the one I specifically mention, sure, but there are many more changes to the page overall if you compare the before and after.