I also had a couple of projects on their hobby plan and the pain of that rug pull made me swear I'd never use them again, no matter the size or context. I would have happily paid like $15 at the time too, but all they offered was a move to their $40+ pm plan. Insane and a terrible way to treat your users.
Irony is, I loved the brand and would have advocated hard for them otherwise.
At the time, their messaging was all about how, "we are for the enterprise and larger customers, not these piddling little poor plebs".
Well I guess they've belatedly realised that plebs turn into managers and future enterprise customers.
They got rid of Aaron Francis too who I thought did excellent work for them.
I also had a couple of projects on their hobby plan and the pain of that rug pull made me swear I'd never use them again, no matter the size or context. I would have happily paid like $15 at the time too, but all they offered was a move to their $40+ pm plan. Insane and a terrible way to treat your users.
Irony is, I loved the brand and would have advocated hard for them otherwise.
At the time, their messaging was all about how, "we are for the enterprise and larger customers, not these piddling little poor plebs".
Well I guess they've belatedly realised that plebs turn into managers and future enterprise customers.
They got rid of Aaron Francis too who I thought did excellent work for them.