The subs are noticeably worse in a continuing trend. Maybe I am just now noticing it but in the dubs for the most recent shows it seems like the important subs for text (like important signs, etc) in a dub are also now missing and only come up if you turn subs on with the dub. Crunchyroll has clearly also done other things though that have impacted the experience. They started by removing comments and a year ago (?) and then added the -incredibly- annoying wipe to 'here watch this' that can't be avoided when a show ends and there isn't a next episode. We will see how they evolve. Are there any other actually good services out there? hidive has very limited content and a terrible interface. I don't know of anything with the catalogue that crunchyroll has.