Yup. I've even found myself in situations where the owner of the third-party service is another team or department within the organization I'm working for or partnering with. Oftentimes, the product/project people on our team tries to make it a business issue with the partner only to find that they don't have the leverage to effect a fix, they get told that the service doesn't offer the SLA you require, or you hear back from the team some hilarious quote like six weeks of development that can't begin until the next quarter. Meanwhile, your feature or product has to launch by the end of the current sprint or quarter.

What happens when the unstoppable force meets the immovable object? The unstoppable force works over the weekend to implement a store-and-forward solution.