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Having worked in both situations (product person vs no product person), this reads like fiction to me.

Most PMs I worked were nowhere near being able to guide anyone, especially on B2B domains. I had to train a lot of them just to do basic follow up stuff, and honestly the vast majority was below expectation, and mostly just receiving requests from customers and giving opinions on designs.

And even in the best cases, an understanding of the product filtered by a product lead was nowhere near as good as actually having engineers who care, dogfood, talk with customers, read feedback, design solutions and verify them with end users.

IMO the concept of product leads, PMs, etc, is ok, but the implementation is always lacking. It's always a "creative type" that is stifling creativity of engineers while not really adding a lot of value.

I much prefer the concept of "Product Owner" of Scrum: someone that brings the tasks but isn't really dictating taste (except via feedback) or removing the creative part of engineering work.



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