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Absolutely. It's my impression—after many mistakes—that one of the most important pieces of advice I could have given myself at a younger age, is that "your job is basically a function of what you're empowered to do and what you're clearly rewarded for, don't imagine it to be something it's not, don't pretend or act as though you have more influence than you do".

Your bank's website might have shit accessibility and usability, but it's not because the developers suck, it's because they aren't paid to do more than the minimum that they're paid for, and it's stupid for them to incur that cost or scope risk just because they're altruistic. If they spent 5 hours on a Wednesday optimizing a thing for screen readers, but there's literally no measurable reason to do so, that's a mark against them if there's anything else to do that does.

The same pattern is true across other jobs. It's not the admin's job to have empathy or to decide whether a policy should exist, it's there job to enforce arbitrary policies. It's also not the job of a University to educate people, that's now a University typically makes money, it's only even tenuously their job to get people between having no measure of knowledge, and having a measure of knowledge, but not necessarily to have any specific impact on that.



To add to that, always know your rights and responsibilities. Don't let anyone walk on your rights and make sure you do at least what you are supposed to do. From moving to a different country, people will prey on you so fast if they realize you don't know your rights (rental rights are soooo much different here than in the US, for example, and they will literally prey on your fear of being evicted). In essence, knowing what you CAN do and MUST do can make all the difference in the world.




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