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I doubt "support" is all that necessary for an app of this type, as you yourself mentioned.

Making something that millions of people use and appreciate? That's worthy of praise.



I actually emailed the story graph with a support question and got a prompt response. I imagine you do have to provide it since you have paying customers.


It's expected, I'm sure. But there is not an inherent law of the universe that requires companies to provide support for their services or products.

That StoryGraph provides it is a nice extra touch. I personally would not expect it.




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