It is incredibly frustrating to realize that a lot of companies are within their right to deny you service as soon as you even _appear_ to pose a risk to them.

Geico recently denied my renewal of insurance because they said their underwriters received notification that I use my vehicle for business. (I don't.) I have spent hours trying to explain to them that this is a mistake, but they have zero interest in providing me with insurance. I've heard this is common for people in CA.

I'm not sure what legal recourse the people in this story have. Hopefully they have a legal right to at least download an archive of their data so they can recover old emails, attachments, photos, etc.