> doesn't allow to cancel the auto renewal without losing access to the services you have already paid, the most anti-consumer thing I have seen in my life.
Uh... really? That's the most anti-consumer thing you've ever seen? It may be anti-consumer, but that's nowhere near one of the worst. At least it's actually feasible and straight-forward to cancel with Proton, unlike certain big-name Silicon Valley firms; at least they aren't known for outright stealing your money, canceling your accounts at a whim, or refusing support. I don't like it, but they explicitly warn the user what's going to happen if they downgrade, and there's of course the refund you mentioned.
Having been a happy customer of Proton for many years, I wouldn't say "run" on that basis. It may be a deal breaker to some, but I've been happy enough with what I get that I find it a tradeoff worth tolerating.
Uh... really? That's the most anti-consumer thing you've ever seen? It may be anti-consumer, but that's nowhere near one of the worst. At least it's actually feasible and straight-forward to cancel with Proton, unlike certain big-name Silicon Valley firms; at least they aren't known for outright stealing your money, canceling your accounts at a whim, or refusing support. I don't like it, but they explicitly warn the user what's going to happen if they downgrade, and there's of course the refund you mentioned.
Having been a happy customer of Proton for many years, I wouldn't say "run" on that basis. It may be a deal breaker to some, but I've been happy enough with what I get that I find it a tradeoff worth tolerating.