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I hear you. SAP suck at that stuff. The problem with SAP is it's so complicated, you can do anything you like. And so, it becomes hard to explain. Not sure what the solution to that is.

SAP has a new CMO, Jonathan Becher, who I hope will bring some improvements to this stuff. Marketing is supposed to be about making stuff easier to buy - and as you rightly point out, SAP aren't always that good at that, especially to a casual observer.



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