> Doesn't mean their decisions or products aren't getting worse for users.
Or at all, relatively. It can take only one heavy impact issue and the public will not care how large any of the numbers are and well things generally go (or, conversely, how poorly, i.e. coal power). Of course with a company at Google scale, there is gonna be a lot more than just one heavy impact issue in no time, and any human only has to really conflict with one of them to be thrown for a loop.
People are just really bad with big numbers and very empathetic with individual cases. The later is actually a really cool feature in humans, but it is an issue when it conflicts with the former.
That is all not to say that Google is doing right, here or in any other set of cases. You decide. I just noticed that the way people arrive at their judgement often suffers from the aforementioned dynamics.
Or at all, relatively. It can take only one heavy impact issue and the public will not care how large any of the numbers are and well things generally go (or, conversely, how poorly, i.e. coal power). Of course with a company at Google scale, there is gonna be a lot more than just one heavy impact issue in no time, and any human only has to really conflict with one of them to be thrown for a loop.
People are just really bad with big numbers and very empathetic with individual cases. The later is actually a really cool feature in humans, but it is an issue when it conflicts with the former.
That is all not to say that Google is doing right, here or in any other set of cases. You decide. I just noticed that the way people arrive at their judgement often suffers from the aforementioned dynamics.