Curious - is your XPS13 touch screen or 4k? I called and they insisted the XPS13 only had 32GB RAM options for touch or 4k screens. I don't want either of those things, so im SOL i guess.
Nope; just a normal 1920×1200 non-touch anti-glare screen.
I got this one in July 2021 though, so Dell probably changed everything again. This is an XPS 13 9310 (BN93209C) with 32 GB RAM onboard and Ubuntu Linux 20.04 (current LTS) pre-installed.
Having that code — BN93209C — to give to the telephone operator helped, although I don't know if it is still useful now. Dell seems to be really into limiting their offerings depending on the country you are in.
