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Big-vendor hardware: Sure it costs 1.5-2.0x as much as white-box equipment, but you're paying for the support!

... later...

"Can I get that support that I paid double for?"

"Oh no, for that you need enterprise support, that's extra!"



Honestly, that last line reads exactly like something from BOFH[0], right before he gets the PFY to commit some heinous act of domestic terrorism on the unsuspecting enterprise support salesman. Some things apparently never change.

[0]https://www.theregister.com/data_centre/bofh/




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