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Ask HN: Is HN a ‘healthy online community’? I’m doing a case study for a class
205 points by sankalpb on March 27, 2020 | hide | past | favorite | 364 comments
Hello HN! My name is Sankalp. I’m taking a class called Fixing Social Media at MIT (https://fixingsocialmedia.mit.edu). We are examining problems with existing modes of social media and exploring affirmative visions for social media that are good for individuals and society.

At this point, the class is working on case studies of successful and healthy online communities, where we are seeking insights from online communities we are part of, inspired by, or find interesting. The goal of the assignment is to figure out whether an online community exemplifies or doesn’t exemplify ‘healthy’ behaviors, from the points of view of their own members, on their own terms. I’m here to understand HN from your perspectives and I’m interested in hearing from all of you.

What criteria do you use to determine 'health' in online communities? How do these differ from those criteria you use to determine ‘health’ in offline communities you are in? How does HN exemplify or not exemplify 'healthy' behaviors? What behaviors of your own would you acknowledge may or may not contribute to the overall ‘health’ of HN?

How did you get into HN? Who introduced you? What makes you stay?

I began using HN as a source for news, projects, ideas, etc. a couple years ago when a mentor referred me here, but I hadn’t made an account until this week for this Ask HN. I check HN once or twice daily and I actually stay for the discussion as much as the links shared by HN members.

In case this is helpful for our discussion, something that our class recently discussed is that communities with controversy aren't necessarily 'unhealthy' — as in, the ability of some communities to work through a controversy and maintain coherence, and to exist as multiple voices coming out of a controversy can be an indicator of being 'healthy'.

I aim to share my findings as well. I hope these questions are interesting to you and that we can hear a variety of perspectives in the comments!



Yes and no.

I think it's better in terms of overall "health" (content, toxicity, moderation, privacy, spam) than other, more popular forums (e.g. Reddit), but that could just be directly because of its small size and relatively niche appeal.

My biggest problem is that it stopped being a community for tech entrepreneurs a long time ago. Everyone is now bearish on everything by default. Every idea is pointless. Every new product is useless. Every company is evil. There's no point building or launching anything. It's just people complaining about everything rather than improving things and building the future.


I've been on HN for 11 years now, and each year its been more negative. At some point the best way to get upvotes turned into "say something pedantic that contradicts the parent post or criticizes it."

This is a big part of the reason why I dialed my contributions way back, and I've heard the same from many other great people in the IRL tech community that I respect. Unfortunately each time a positive person stops contributing on HN it just leads to the site becoming more negative. It is a vicious cycle.


Title whining, while not the worst way that manifests, is kind of emblematic of the problem. Nothing I love more than loading up a comment thread and seeing... the only replies are 5 people whining about the title.

The moderators here humor and even encourage it, despite it nominally being a rule not to editorialize titles they'll humor the people and edit it up 2 or 3 times.

It's the shallowest of content that contributes nothing to the larger discussion. I'm not sure if it's a weird way to farm karma or if people just tend to be a little bit on the spectrum, but some people just can't resist arguing about it.


> The moderators here humor and even encourage it

Heavens no. We react the way we do to minimize off-topic title complaints. Otherwise they take over and make things even worse.

https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...


> The moderators here humor and even encourage it, despite it nominally being a rule not to editorialize titles they'll humor the people and edit it up 2 or 3 times.

For what it's worth, a few times recently (as well as on other occasions) I've submitted a title as-is very reluctantly, and knowing it will certainly be changed if the submission gets any traction.

I think the one that got the most traction was 'The NHS is looking for up to 250k volunteers' [0], original title:

> ‘Your NHS Needs You’ – NHS call for volunteer army

Of course that was going to get changed, and I mostly support that change, with only slight hesitation since the aspect I found most interesting (and provoked me to submit it) was the language; the article went on to talk about 'rallying the troops'.

My point is, yes it's in the guidelines not to editorialise titles, but it also says not to include numbers like '{6 }things you never knew about X' or superfluous adjectives like 'Show HN: {My amazing }whitespace to rust transpiler'.

It also qualifies not editorialising with 'unless misleading or linkbait', which I suppose I could arguably have used as a reason to change [0], and perhaps that's the basis on which they're all edited.

I and probably others generally submit the original thinking if it's popular as-is then there may be some discussion and collective (or moderated) decision on the title; who am I the submitter to make that call.

[0] - https://news.ycombinator.com/item?id=22677209


Yes, the site guidelines call for changing a title when it's misleading or baity. That one was baity, so it's fine to change it. If you do, it's best to use language from elsewhere in the article, if possible. Usually there's something suitable in a subtitle, or the doc title, or the url, or a representative phrase from the text.

Both sides of that rule are important: when to not change the title and when to do so.

https://news.ycombinator.com/newsguidelines.html


> while not the worst way that manifests

I find the worst type post is "the website is broken / that css could use some work / when I see this site on Chrobar XX Turbo the scrollbar disappears".


Those posts can be useful for site owners, but there's no reason they should be at the top of HN's comments


It’s so much easer to just join a tech company than spend 2-4 years of your life working and wind up with nothing but failure and anecdotes. Back in 08 more people were condemned to that reality. Those people contributed heavily to the “hacker community”. Many people are just naysayers or contrarians, that isn’t a bad thing either. I would have to say, I’m not sure it is the most supportive community for an individuals mental health. Is this class somehow part of the media lab?


I also notice HN voting tends to punish very brief positive comments. Sometimes it's nice to see some positive encouragement, even if the comment doesn't go into any deeper analysis or constructive criticism.


I don't downvote comments like "I agree!" and "This is good." but I often feel like I should. They're mostly noise. If you want to express gratitude get in touch with the article author. It'll have much more impact.


Empty comments can be ok if they're positive. There's nothing wrong with submitting a comment saying just "Thanks." What we especially discourage are comments that are empty and negative—comments that are mere name-calling.

https://news.ycombinator.com/newswelcome.html


Do you mean things like 'Nice!', 'lol', 'Amazing', 'nice I'm going to try this out this weekend', etc?

It's because they're devoid of any actual content and uninteresting to every other reader. I agree they might feel nice to the OP in the case of 'Show HNs', but in those cases there's probably another way to reach out (and the higher effort will make it more meaningful).

(I could've sworn there was a point in the guidelines on this even using similar language - 'devoid', 'content' - but there doesn't seem to be now. Perhaps I've just read someone commenting something similar a few times!)


Would you prefer if there were 'reaction' features on a post to aggregate these sorts of comments?

Something like:

I've bookmarked this for later review, good post (this partially exists as the upvote)

I like posts like this (an overload of the upvote)

I want to read what other users think of this, but don't necessarily have a comment of my own. HN, please comment (an overload of the upvote as well)

I think this post is off-topic (this one exists - its called the downvote for users with ~520+ points)

I think this post violates the guidelines (this one also exists - called flag)


At https://community.snowdrift.coop we put a lot of thought into reactions[1], specifically about how they promote healthy interaction. There are a few in particular I'd like to highlight:

# "Changed my mind" (icon: graduation cap)

In most communities, this is a overload of the upvote. But it's a particularly good kind of upvote, the complement of the usual echo-chamber "upvoting because I already agree". The icon+phrasing combo reframes "I lost the debate" into a positive thing, more like "I was educated". It's my far my favorite reaction to receive -- lots of warm fuzzies. In order to avoid confusion/misuse, we did not make this the primary upvote (that's thumbs up, with the verb "appreciate").

# Sympathies (icon: blue ribbon)

It's a bit tasteless to "like" or "heart" sad news (eg, someone passed away). At the same time, a downvote isn't appropriate, either. This fills the role of "support for the person posting, not the topic they're posting about".

[1]: You can see some of it, as well as the full set, here: https://community.snowdrift.coop/t/custom-emojis-esp-as-reto...


I'm not sure whether to say 'yes' or 'not really' - like you describe, those exist today?

The only thing that's 'missing' is the public declaration; putting one's name to the upvote.


That would honestly be preferable. It cuts down the noise, however Facebook-like reactions may seem.


There is also a very strong anti-capitalist trend. Anti-funding, anti-money, anti-profits. This is bonkers for a startup-community.


That's because it's not just a startup community. It's an amalgam of many subcommunities, including (in no particular order) startup founders/employees, bootstrappers and freelancers, open-source hackers, academics, internet culture / forum mavens, activists, and many more. I think it's probably true that the anti-startup voices have grown, but that's also reflective of larger social trends.


The namesake original hacker culture tended to have a solid anti-establishment streak and valued accumulation of knowledge over material goods, and I think that's still highly represented among the community here


Its a forum literally made by an "incubator" that gets VC investors for startups. People that come to HN to spout anti-capitalist, anti-investment, anti-profits are in the wrong community.


Disagree. HN being what it is makes it especially important that people with challenging ideas speak up. If you're looking for an echo chamber there are better communities.


I haven't been around here that long, but i feel like hn may have started that way but at this point is more the modern version of /. [But not quite as "bad"]. Where we start is not where we end up.


Interesting observation, some thoughts on how this might have come about below.

Due to its roots, Hacker News started out with a community heavily biased towards people with entrepreneurial tendencies who are often optimistic by nature. Over time more tech people were told about Hacker News and started participating. These people in turn brought in other people from other academic fields (e.g. law, medicine, engineering, physical sciences etc). Many of the newcomers, especially those who had training beyond their graduate degree, are likely to have been immersed in an academic culture where ideas are put up to be critiqued. At a high level the goal being for ideas to be tested in a collaborative fashion and any weaknesses addressed so they can be improved. Everyone working together to move their field forward through the refinement of shared knowledge and understanding.

Having spent some time doing post-graduate research in science then transferring to working as a self taught software developer in industry - this difference in culture is something I've become aware of multiple times.

In my experience executives and business development/sales oriented people often struggle dealing with technical colleagues who point out problems in their ideas/plans. They perceive the challenges as negativity or pessimism instead of an attempt to refine the idea/plan to something workable or less risky. On the critics side, they have been sufficiently interested in the idea/plan to give it serious consideration so it can be disheartening to be ignored or rebuked for offering a critical response with the aim of refining the approach.

I've also noticed this difference in approach even when working with other software developers who went into industry straight out of university. From my perspective many of them don't routinely apply critical thinking in their work. They rarely question why the system is designed a certain way and simply try to jam whatever feature they are implementing into the current design even if it is a bad fit. This usually means adding many changes in lots of places throughout the code base, because it is quicker to do by the deadline (pace over perfection). Compared to stepping back a reviewing the business model at a higher level which would take longer to change but make the code easier to maintain in the long term.

You noted pedantic comments get upvotes. People who are deep in the details of a field have to be particular about word and language use to avoid misunderstandings and make communication with other people in the field more efficient (this often leads to heavy use of jargon). Marketing and sale oriented people like to be looser with word use to portray something with the best possible interpretation (ie "organic" products).

As a simple example, in a previous job I refactored an old code base doing Monte Carlo, Markov Chain simulations from doing each iteration sequentially in a single thread, to being able to run in parallel in multiple threads. For many workloads this meant a significant (many hours) reduction in simulation time. For other workloads the added overhead of collating all the results back into a single data set meant a slight increase in run time (a few minutes). The marketing people wanted to claim an X times speed up when promoting the new version (best possible interpretation for increased appeal to customers). I wasn't comfortable with that as I knew some existing users wouldn't have that experience (being pedantic).

I would see the marketing teams version as being way too loose with language (bordering on being untrue at times). They in turn saw my revisions as not sexy enough or too wordy. It took effort from both sides to get to something we were all comfortable with.

Having said all the above, I agree that sometimes HN can be unnecessarily negative of people's fun projects/weekend hacks. I sometimes like to play with sub-optimal solutions to problems because I have a sudden inspiration to try something and don't want to spend hours researching perfect approaches. These projects usually don't have any commercial or academic purpose, it's just an itch being scratched and an opportunity to do some greenfields coding with no restrictions (not something I get much opportunity for in my current job). I have seen other people's projects torn to shreds when they happen to make it onto HN and it always makes me a bit sad.

Is the critique and pedantry good or bad? I'd say it depends on the situation. Sometimes very good information or ideas will come from the critiques and the pedantry can help eliminate ambiguity from a conversation and lead to some new and interesting places (one of the main reasons I come to HN is the high quality of these conversations). Sometimes it can devolve into academic point scoring for no apparent purpose.

Maybe something for people offering critical feedback (including myself) to consider would be to lead or end their contribution with a positive note. This would at least signal their intention is to collaborate on getting to something better.

I'm sure what I've said above will be picked apart. I have generalised a lot to keep the response shorter. I do not believe all startup founders are optimists or technical people are all pedants etc. My point is more that the HN audience is composed of a wider mixture of people from different fields than when it started. This undoubtedly will affect the nature of the conversations.

I hope this response doesn't come across as negative :) It has been interesting to me to think about and speculate as to why it has occurred.


Is this reflective of HN, or the times?


Just deviation towards the mean.


I wonder if there are good subscription-based communities out there. Having to pay a small fee seems like a good filter for people who aren't a little more "serious". (Definition of "serious" left as an exercise for the reader.)



Thats the metafilter.com model. Comments do feel a bit better there.


thanks for bringing this up. I'm interested by the way you characterize this 'vicious cycle', and wonder whether you see 'dialing back' to be as much of 'contribution' to the dynamic you're articulating since you are also suggesting that people doing so, 'stop contributing'. I'm also wondering whether you would be willing to share more about the how it was that the shared experiences you heard offline (i.e. IRL tech community that you respect) shaped your decisions as a member as to whether to or to not engage as much with HN, as an online community?


Interesting questions. I had already slowed down my browsing and commenting on HN after about 5 years of using HN when I noticed that using the site was making me more negative. I noticed that I was getting into a pattern of making negative comments on HN because it was getting me more upvotes so I decided on my own to stop using HN as much.

I spent a couple years not really participating on HN or anywhere else, just lurking periodically. Later I started using Twitter actively (mostly for work purposes). Many of the people in my community on Twitter are heavily critical of HN. Look up "the orange site" on Twitter for examples of a common way that people disparagingly refer to HN on Twitter: https://twitter.com/search?q=%22the%20orange%20site%22&src=t...

I wouldn't say that Twitter influenced my opinion of HN though, it just confirmed to me that there were other people who were also feeling uncomfortable with some of the personality types and commenting patterns on HN. Of course Twitter has its own serious problems with negativity as well haha.


I would generally agree but think it's a bit better than this. The thing that makes HN remarkable is that there are often top subject matter experts participating in discussion. Just to pick one example of many, Walter Bright often participates in discussions involving the D language or related topics.

Similarly, this is the place where valuable discussion and insights around WebGPU have been shared, even though some of that discussion is in the form of complaints ("Apple is trying to sabotage a SPIR-V based approach").

I don't think the better health is just because of smaller size and niche appeal, I think the reach of HN is considerable. I think we really do need to thank the tireless moderation work of dang and others for that.


To be fair, it's easy to be a leader in your field of 22.

;-p

Sorry, I couldn't resist.


I get your joke, but want to push back on it. First, insight from D is relevant for many other topics. Second, if this forum gathers leading experts in a wide range of niche specialties (which I believe it does), that is a remarkable achievement and one that cannot be claimed by most other discussion groups.


There are dozens of us! DOZENS!


Interesting perspective - I never really thought about the tone of my comments. I've always played "the devil's advocate" because it's the way that the smaller start-ups I was involved with stay alive. I'm going to make sure that I praise good ideas first ... and then perhaps warn of potential pitfalls. Sorry if I participated in turning HN into a downer.

As an aside, I don't read HN that way. Even when there's a pessimistic tone, I often read right through it and think to myself "that's some good advice". It will be interesting to see whether we become more bearish simply due to the COVID-19 environment we're all working in now.


Pragmatic stuff first, then emotional. :-)

Pragmatic: when hearing praise, my thoughts are sometimes, "yeah, yeah, cut to the chase." I guess you gotta read your audience.

Emotional: It IS easy to be negative. We also tend to over-experience/over-perceive the negative, which (partially) is how we get over-reaction to criticism or advice, even when asked for. And sometimes we really just want validation. I guess you gotta, uh, read your audience.


> I'm going to make sure that I praise good ideas first

This is something I am trying to do in real life as well (although I don't always succeed). For some reason it's really easy for me to open my mouth to talk about weakenesses/problems with things, but it's not as natural to highlight the positive aspects. I also try to say aloud my positive thoughts about people when they pop in my head instead of keeping them to myself.


I've also been handwriting small thank you notes and "kudo cards" the last few years ... it just never occurred to me that people here needed the same type of validation as those I interact with IRL.


It does skew heavily toward complaining. I think part of reason is that people feel more compelled to comment over gripes than to express appreciation. When I see something I like, I usually upvote and move on. If I see a problem with something I'm reading I will often comment. Despite that there's quite a lot of positive content and conversation that I would miss if I stopped reading and participating. Even the negative can be informative and valuable.


I think that's just the fate of every online forum. It's comment entropy, and it's inevitable anywhere, everywhere, always. You saw it with Usenet in the '90s (especially after Eternal September struck), you saw it with Slashdot in the late '90s, and you see it just about anyplace really. The bigger a community is, the more diluted it gets, and the more comment bike shedding happens: people posting for the sake of posting, and not putting any more thought into what they post than they do in most casual conversations (or even less thought), etc.

What happens when a forum or medium expands to basically the entire population? Twitter, at least for people who read both popular posts and reply chains that those posts inspire. It makes Eternal September look like a book club full of the world's most articulate English professors sipping tea and politely conversing about complex plot points while taking care not to say things that could be misinterpreted or incorrectly seen as a personal attack on someone else.

When people post good things (not necessarily positive things, but at least negative things that spark good conversations), those posts may or may not inspire other good posts. They probably won't inspire bad posts, worst case is that they don't inspire any responses but that's OK- good posts stand on their own and not everything needs to be a conversation.

Similarly, when people post bad things (not necessarily negative things, just things that spark bad conversations), it will hardly ever inspire good posts in response, but it's very likely to inspire many more bad posts.

So, good posts inspire more good posts, bad posts inspire more bad posts, but IME bad posts are like 10-100x more likely to spark followups. Going back to Usenet, you could have the greatest newsgroup in the world, but it could all collapse due to an influx of shitty posting from a teeny tiny subset of the people reading the group. It's like a virus that infects a forum. The bad posts explode in response to each other, the good posters slowly drift away altogether, and all of a sudden you find yourself in Slashdot or Usenet circa 1999. It's basically nothing but people insulting each other or using bad faith arguments or just writing at great length about how much they think stuff sucks.


The greatest loss to an online community is when an informed, thoughtful, pleasant person decides they're not going to post anymore.

That should be the single endpoint that every community optimizes itself to avoid.

Because typically, they have better things to do. And once they decide to leave, they're not coming back.

And once the ratio of those folks : total users drops below a certain point, there's no coming back.


I'm really interested in the point that you are making about 'there's no coming back' at the level of the community (i.e. ratio of 'those folks : total users) and the level of its members (i.e. deciding to leave) - do you think they both register with members/community in the same way, as either are happening? As in, other members in the HN community may not be aware if another member decides on 'not coming back' at any one point in time, whereas it could be the case that all members of some certain relation to the community (i.e. 10 years of membership or longer) knows when the HN community is not what it was once.

By contrast, is there a case to make for when 'an un-informed, un-thoughtful, un-pleasant person decides they're not going to post anymore'? If so, what would you say that tells us about an online community?


Someone wrote a post and called that "evaporative cooling." Edit: https://hn.algolia.com/?q=evaporative+cooling

Of course, Eternal September also applies and HN likely suffers from a low level case of it. If you aren't familiar, it's easily found on Wikipedia.


On Twitter, I tend my feed somewhat aggressively, following folks who post worthwhile stuff, unfollowing those who devolve or who drop below some signal-to-nose threshold.

On Usenet, there was always the killfile and thread branch pruning (although the dedicated could somehow just create a new id, I suppose).

My takeaway being that it should be possible (or easy, even) for a user to shape their experience.

If we were designing a new community, which I guess we're not. :-\


If I may, doesn't lobste.rs try to push against the Eternal September effect by still being invite only?

I have been on HN for years but as I've not done much DMing and don't live in the Silicon Valley geographical area, I've never had an invite to join. Which is not a complaint as such, more like an acknowledgement that if there is a HN user who feels he's done at least okay in the effort to be a good HN user, yet has not been invited to lobste.rs, it probably would result in a more rarified user population for that site.

Exclusive clubs seem to correlate to good reputations, and for good reason.


Cynicism is easy and for whatever reason in the cultural zeitgeist tearing down other people/ideas/things is seen as being an intellectual.


"for whatever reason"

I think part of the reason is that business has co-opted optimism and positivity. To the point where being positive seems to not be genuine. Furthermore, I think if the 80s-00s have taught us anything, it's that technology and business aren't going to fix the core problems us in the first world are facing currently... trust, community, health, environment, stress, etc. especially considering these are mostly problems caused by technology and business.


I'm not narrowly talking about business or technology. It seems endemic that lazily poking holes in things while offering no viable counterpoint is the defacto mode of many pseudo-intellectuals. It's saddening.


This fake looking optimism and positivity is HN's own policy though. They are not moderating out shallow positivity and praise, like they do negativity, and even tried to actively push people to be positive at some point. This is might be the reason why negativity looks genuine, i.e. too much non-genuine positivity.


But are you still passionate?

I think the industry has matured and lost its fun and sense of adventure. Once upon a time captain crunch and blue box, war dialling, or office-wide unreal ctf at the end of the day; now we have sprints, OKRs, and codes of conduct. It's becoming accountancy.


Sometimes i feel like its a bit polarized. On one side you have people being cynical about everything but then you get the opposite people who are supportive of everything and upset at the slightest cyncism. The tech industry is full of silly ideas. If someone says they made an app for taking pictures of unpopped popcorn kernels, i think its fair to ask "why would anyone want this?"


Your last point speaks to me.

I've become a bit disillusioned with how negative HN seems to have become. Yes I'm well aware this has long been an issue (see: famous HN post from Drew Houston announcing DropBox), but it feels amplified these days. Maybe it's a sign of the times. There are certainly a lot of issues in todays world that seem to be increasing cynicism, but I'll see new tech posted on HN that is incredibly exciting only to see a bunch of comments tearing it to pieces over nit picks. It's like the community has lost ability to hold vision and have excitement for potential.

New creations are full of problems -- there hasn't been time to iron out the wrinkles -- but a lot of HN comments expect perfection from the get go and when they don't see it they rip the creation to shreds. It's demoralizing.


I think a sceptical attitude towards technology is reasonable. Over the last few years overall we have seen a lot of snakeoil being peddled in the tech industry, a lot of over promises, and a lot of negative impact on society at large. So I think really scepticism is just a healthy response.

Because the central purpose of technology is to make things easier and simpler, not more complicated, every new piece of technology should have to justify itself. People who developed programming languages always understood this, new features need to have a real, significant purpose, or long term you have a big problem.

So I don't mind people being harsh or critical of new stuff. If what you have built is really useful (like Dropbox) it will survive and the critics will be proven wrong. It's tempting to sort of hype each other up and motivate each other but criticism has a more useful function even if some of it turns out to be wrong.


>I think a sceptical [sp] attitude towards technology is reasonable

But HN has a skeptical attitude towards everything. HN, if we're being honest, stopped being a tech discussion forum a while ago. A user is free to ignore the multitude of other subjects that HN discusses in a day, and focus exclusively on the tech posts if they wish. But it's been my observation that a post about whatever political, economic, or historic subject will draw more mindshare per minute resident on the front page. And of course, posts will be largely negative. That's the nature of HN.

And, not only HN. I think this is the nature of most online discussion forums unfortunately. Before we can get to the point of comparing a healthy online forum with a non-healthy forum, we'd have to concede that it's difficult to find a healthy online forum at all. I'm not talking about online forums where all users are known to each other. Like the medical forums you find in use at certain healthcare delivery networks. You would expect such professional forums to be a bit more contemplative. I'm speaking of average, completely ungated online forum. In these environments, a healthy ecosystem will become more and more elusive with growth. Not really aware of any demonstrated working solution to that issue.

None of this is really the fault of HN, it's just the nature of user behavior in ungated online forums.


Being a sceptic is premiered amongst the hn crowd and tbh that's why I visit everyday. If I wanted optimistic half-truths I would keep consuming ad-run media.


The thing is, skepticism is often just pessimistic half-truths.


Well HN is more of an advertisement for YC companies and their products/services. It draws in people who are more likely to be their customers, people who love trying new stuff and thinking something new might be the solution they were looking for, people with a lot of cash to help try out such new solutions and get the ball rolling. That's why it's full of novelty in the posts and comments, and focuses its moderating energy on drawing in the best-of-the-best and the worldwide experts, because those at the forefront are often the very same who love novelty, and because they draw crowds of the same type. But it really is an advertisement machine first and foremost, and every single thing, from the posts to the comments, is meant to facilitate that.


Seeing that Dropbox is one of only two YC companies to ever go public, they have never been profitable, and have said in their own filings they don't know when or if they will ever be profitable, the pessimism seems warranted.

Not to mention, it seems like Steve Jobs was right about DropBox. It's a feature not a product. For the same price you pay for DropBox, you can get the full Microsoft Office Suite plus 6TB of storage. The same with Google Drive and GSuite.


Ouch, pretty dismal take on Dropbox.

> they have never been profitable

Technically true, but mostly b/c of stock comp. Free cash flow positive for quite awhile:

https://www.macrotrends.net/stocks/charts/DBX/dropbox/free-c...

Not exactly burning money. $1.2BN in cash holdings and growing, projected for an additional $1BN this year.

> have said in their own filings they don't know when or if they will ever be profitable

.. in 2017, and this is basically just boilerplate. Just about every company that goes public says this in their S-1 these days.

Now, 3 years later: https://www.fool.com/investing/2020/02/22/investors-cheer-dr...


Dropbox announced they plan to be GAAP profitable by the end of this year: https://www.cnbc.com/2020/02/20/dropbox-dbx-earnings-q4-2019...


In most communities, the more skeptical you sound the "smarter" people think you are. Optimism is native and therefore stupid.

Sadly that mentality has found its way here.


I agree with this. Some communities have taken this so far to be completely toxic (again, reddit). HN isn't that bad yet, but it's sad that people conflate cynicism with being "realistic" or "knowledgeable and worldly".


I've noticed this in the EU/US divide. Anything pessimistic in Europe is deemed smart and cool, and Americans are looked upon as native as dumb for their general optimism.

Then again Europeans also hate how much "moaning" goes on amongst themselves. Honestly it's easy to be down on everything all the time, try being an optimist these days. Not exactly easy.


It’s easy to find something to criticise, knowing what’s good about something or adding a constructive thought requires knowledge of the problem your product is trying to solve or the tech behind it. Fewer people have the latter.


In other words: pointing out a problem is easy. Finding a solution (and being able to actually get it done), much harder.


>but it feels amplified

But that's the thing isn't it? Does it feel amplified or is it actually amplified? Our misleading perceptions and biases may play a role (see: perpetual complaints about "young people these days", a common tendency to think things become worse with time).


A big factor is also the last decade was the gold rush days for many new digital platforms. Without going as far as claiming "everything that can be invented has already been invented", at least back then new app stores and web had lots of low hanging fruits with disruption capabilities and everything new naturally became cool and easy to talk positively about. Now the low hanging fruit have been plucked and what's left is either clones of existing services or exploiting your existing user base by harvesting whatever last bit left of their privacy. It's honestly harder to be impressed, and easier to be skeptical nowadays.

With that said, there are still many new super cool technologies, markets, articles, events and other insights on todays front page. Don't loose hope people.


> see: famous HN post from Drew Houston announcing DropBox

Ref: https://news.ycombinator.com/item?id=8863


The flip side is, if HN genuinely approves of your creation you can be confident you’ve done a great job.


Or that your creation appeals to one of HN's biases.


This couldn’t be more accurate. I have also heard the same from at least 3 others irl. But this is a general trend I’ve noticed every year with every community on the internet.


Skepticism was a big jump in intellectual development when religion dominated and you're seeing a similar reaction now. Pieces of technology that make our lives easier without taking something else from us (such as privacy) or punishing workers (gig services stealing tips) are so rare. Better tech is possible, but profit seeking seems not to be able to deliver it.


I think I agree with this. My friend Dave took a detour into cooking school in between startups, and used to talk about the difference between the NYC restaurant scene (he lived in Manhattan) and the Chicago scene, about how Chicago had a scene focused on building things up and being excited for new stuff to happen, and NYC had kind a vicious, competitive, cynical scene. I usually think of HN as an NYC-style scene, not a Chicago scene.

(I'm sure the phenomenon isn't unique to Chicago, but rather shared among all major cities that aren't NYC or LA).

But most of HN doesn't work in startups; something like half of it isn't in the US. Without explicit norms-setting that HN seems loathe to do, it's probably not reasonable to expect the kind of enthusiasm you're talking about.


I agree. HN should have been more supportive of bold, innovative and disruptive entrepreneurs like Elizabeth Holmes of Theranos, and Billy McFarland of Fyre, rather than just criticising them all the time.


Why do you think it's like this? Are those left expressing the nihilism of the rejected? Surely, the successful (the kind of success that YCombinator strives for) are eternally optimistic.


I blame it in part on "hot take culture". From sports to politics to business to tech, it has become an unfortunate part of public discourse. Think of it like contrarianism or playing devil's advocate to the extreme. I don't know the cause, perhaps some see it as the only way to stand out when its so easy to publish your thoughts. Maybe its yet another negative externality from social media.

It's easy to spot in comments, posts, and articles–they have titles like:

"... is actually bad"

"... is actually good"

"... considered harmful"

"Actually, ... "

"No, you don't ... "


I can think of two answers.

(1) The "senior" members do not set a good example, to say the least. People who have spent ten years honing their rhetorical skill and accumulating karma/fans so that their comments float to the top of every thread have a disproportionate influence on the overall tone. Too many of those seem to think their own startup idea from ten years ago was the absolute bees' knees, therefore anything else must be lame by comparison, and they're eager to say so at every opportunity.

(2) A lot of newer members have grown up (professionally) at FAANGs that are very opinionated in their own way, which is quite contrary to how startups work, and they are accordingly skeptical of anything startup-related.

Put those together and a torrent of negativity is pretty much inevitable.


It somewhat annoys me when people call HN small or niche or similar. It's a common sentiment and I'm rather baffled by it.

Reddit as a whole is huge. I think of Reddit like a megalopolis, not a community.

I think some of the subreddits are communities. It would be sort of like a strong neighborhood association within a really big city.

The neighborhood or neighborhood association can have a strong sense of local community. The city as a whole probably cannot.

HN gets about 5 million unique visitors per month. It's the largest forum I consistently participate in. I'm not personally aware of any other "tech" forums that are larger.

For example, Lobste.rs is much smaller. And that's one of the names I hear the most.

According to this source, there are currently 58 subreddits with more than 5 million subscribers:

https://redditmetrics.com/top

Some of them are for STEM topics and maybe Data Is Beautiful is sort of like HN, but I'm not seeing anything obviously aimed at programmers the way HN is somewhat positioned. (Feel free to correct me if I'm wrong.)

Facebook is also huge. I want to say it's got like a billion users. But it's not a community of a billion people. It's a bunch of individuals with a curated list of "friends."

There are Facebook groups. That's where you would look for "communities" on Facebook. I have no data on them and I'm not going to look.

I would be curious if anyone else can even name any other online communities with at least 5 million members that aren't on either Reddit or Facebook.

From where I sit, HN looks quite large and looks to me to be possibly one of the largest tech communities. I welcome any data that suggests otherwise.


Why compare subreddit subscribers to HN viewers? Reddit overall has over half a billion monthly users, most of them likely visiting the top few subreddits. There is really no comparison when talking about scale. Numbers for Facebook, Pinterest, Twitter, StackOverflow, LinkedIn etc. are even higher. And then there are all the non-US ones. Relative to these HN can be considered small.


HN is a single unit. It doesn't have sub communities the way Reddit and Facebook do. So I think individual subreddits are a more similar basis of comparison than Reddit as a whole.

I personally mostly participate on Reddit in relatively small communities with, say, 20k subscribers or 80k subscribers or a lot less than that.

There are different mods for different Reddits. If you don't get along well with one Reddit, you can go elsewhere. There can be membership overlap but you aren't necessarily subject to the "I shot the sheriff" phenomenon where no amount of trying to behave and fit in is ever enough because one or more of the mods has it in for you.

I have been on the receiving end of that. Such experiences help shape my conceptualization of the problem space and how to define a "community unit."

LinkedIn seems to be akin to Facebook in how it works. Twitter is extremely different in how it gets organized. I don't think it compares at all to things like HN or Reddit.

I'm not really familiar with Pinterest or StackOverflow.


Thanks, I appreciate the different examples you gave! Can you tell me more about what makes you believe that what makes a 'community' is its size, instead of say, for example, its coherence, or its norms, or its duration of existence?


That wasn't what I was saying in the above comment. I was saying "I disagree with the oft expressed sentiment than HN is a small community or small forum."

People say HN is small and then cite Reddit or Facebook as examples of large forums. I would say that neither Reddit nor Facebook are communities or forums at all.

I would say that both Reddit and Facebook are platforms that host communities. Subreddits are communities and Facebook groups are communities and that's what you need to compare HN to if you want to gauge how big it is in comparison to other communities.

Comparing the 5 million visitors per month HN gets to the half billion members of Reddit is an apples to oranges comparison. I don't think it works.

As a platform, HN isn't very big. Reddit, Facebook and many other platforms have more traffic.

As a community or forum, I think HN is quite large. As far as I know, it's the largest and most influential (English language) tech forum on the planet.

Size does matter. The human mind only really computes a sense of community for a group of about 150 people. Above that size, you start having social dynamics like a big city, not like a tribe or village.

I generally define online communities in terms of "a group with one set of overlords." Platforms that have many subgroups with many different moderating teams strike me as platforms that host many communities. This is how Reddit works.

HN has one mod team. It has no subforums. So I think of it as a single community because it has some degree of cohesion provided by having one set of moderators (and a single space -- it doesn't really get broken up by topic, etc, the way some things do).

This is one of the reasons I feel HN is actually a very large community. Most platforms of this size or larger are more like Reddit and have been broken up into smaller subgroups.

Those subgroups are your communities. The fact that different people are in charge of different groups will foster different cultures, etc, even if the topic is nominally the same and the rules are nominally the same. They will be interpreted differently.

I've left a few other comments here already touching on some of this, chiefly these two:

https://news.ycombinator.com/item?id=22704995

https://news.ycombinator.com/item?id=22707047


Thank you for clarifying this, and I'm sorry that I misunderstood what you were saying. I appreciate the distinction you have made between platforms, forums, subgroups, and communities. I am also interested in the social dynamics you refer to (i.e. above a certain size, sense of community does not really compute) as well. I'm going to reply to your comments where I have questions!


I agree. Indie Hackers is more positive IMO


FWIW I don't feel that at all. Negative comments: sure. Trivializing comments, sure. Also praise.


It'd be interesting to run an experiment with different cohorts that joined HN at various times to see if the rise in negativity is due to fundamental shift of opinion in all users of HN or any specific "generation" of HNers.


thanks, do you see this pattern ('it's just people complaining about everything rather than improving things and building a future') as indicative of HN? for you, is this a result of endogenous or exogenous forces? both?


Every positive comment is pretty much the same, but every negative comment is negative in its own way.

There is no point in positive comments. You know what they’re going to say and they rarely add anything that the article didn’t already express. Negative comments are more intellectually satisfying to unpack.


> Every new product is useless.

Most new products fall in two categories: bros trying to recreate mommy hotel by introducing new and new ways to exploit poorer people but since it's an app it's not seen as bad as hiring servants. The other is just pure rent seeking. Products genuinely creating value and making the life of normal people are extraordinarily rare.


I wonder how many people on hn can code hello world.


I'd think most.

I'm definitely not one of the more talented people here, but off the top of my head...

Python 3:

  print('Hello, world!')
JS:

  console.log('Hello, world!')
Bash:

  echo 'Hello world!'
PHP:

  Hello, world!
C:

  #include <stdio.h>
  
  int main() {
      printf("Hello, world!");
  }
On my phone, so I couldn't swear they're perfect. Been a decade since I wrote any C, particularly.

My point is just that Hello World is really easy.


The php example made me chuckle.


Thanks.

As much as I hate the language, it's a great example of the absurdist pragmatism that has made it so popular.


It is the age of tech-nihilism after all.


I don't think this is a problem. The greatest concentration of wealth in this cycle has been around mass surveillance & behavior modification. Gone are the days of Google viewed naively as some happy-go-lucky do-no-evil org. We are all as software engineers forced to grapple with the consequences of our work. Optimism is, basically, uncalled for. Why should I be enthusiastic about another VC-backed company set up to spy on & manipulate me?

I disagree with your implied dichotomy between "complaining" and "improving things and building the future" - when everyone who is "building the future" is chasing the exact same surveillance-capitalist business model, what do you propose our reaction should be?


I think HN is one of the better communities I've participated in.

A few reasons I can see:

1) It's text- and hyperlink-based. Multimedia forums become meme recycling centers.

2) It centers discussions around submitted links. This avoids endless, pointless discussions about the forum participants themselves.

3) The submitted links focus on technology and business issues, which attract more serious participants. There is no random board.

4) Moderation is professional rather than community based. Voting has an effect but can be overridden.


Your comment about professional moderation led me to Google up this article:

https://www.newyorker.com/news/letter-from-silicon-valley/th...

Wow! Great article.

(Also: as of 2019, TWO, count 'em, TWO human moderators.)


My method of determining if a community is "healthy" (online or otherwise) is to evaluate it after I've (temporarily) left (e.g. for the day). Do I feel angry, upset, sad? Do I feel wiser? If somebody says something I disagree with, but afterwards I find that it has brought up lots of interesting insights in my own mind, then regardless of whether I agreed with them or not, I consider it healthy.

Conversely, even if I agree a lot with what is said, if afterwards I'm angry, sad, etc. then it wasn't healthy. When younger, I used to think that more anger at what was wrong in the world, would help to fix it. Experience has taught me that actions taken out of anger, even if well-intentioned, are almost always unskillful. I want more insight, more understanding, and HN aids me in getting that far more often than, say, Facebook, which I now use only on Sundays, and not every Sunday, as a way of making sure I don't let its toxic stew of opinions infect my emotions.

I cannot honestly remember how I discovered HN, but I return because, even when I disagree with most of what is said on a topic, it is typically the case that I find my own thinking to be more nuanced or more interesting afterwards.


is anger useless?


No, but constant anger is unhealthy.


Not at all. Anger is a superb motivator, but difficult to manage. It's true many situations aren't well served by the brash actions we might take when angry, but with practice you can separate your action from the emotion. The anger becomes a trigger for thinking about and implementing solutions to all kinds of issues.


Emotions may or may not lead to something After. In yourself and in others, you might then make a judgment call on whether what came after was a part of your picture of health. Not everyone has the same relationship with their emotions, and not everyone has the same after.


If it drives action, no. However, being angry all the time isn't very productive. It's the same principle as adrenalin.


Not entirely, but that doesn't mean it's as useful as it once was: https://www.rosshartshorn.net/stuffrossthinksabout/what_ange...


> is anger useless?

Far from it.

The way it has been explained to me the core emotions are: Anger, Fear, Joy and Sorrow

You also have feelings: depressed, happy, excited, anxious, etc…

The core emotions are just tools that you have in your toolbox and they show up when needed and if we were all functioning at a high level they would show up when needed and we would use them appropriately.

However, most of us are not functioning at a high level due to many factors; often this can be generational we are learning ‘bad emotional hygiene’ from our parents at a young age and these continually get passed to the next generation.

Examples of your emotions working correctly:

- Your long time pet has passed away: Sorrow

- There is a pack of Wolves outside: Fear

My understanding is that depression is caused by the suppression of Anger and Sorrow. If you are able to work through the emotions you are suppressing then depression is going to go away. This isn’t a one time thing though, you will experience Anger and Sorrow all through your life time, the trick is knowing how to actually feel these emotions so you don’t suppress them leading you back into depression.

Similarly, anxiety is usually caused by the suppression of Fear.

Disclaimer: I am not a mental health professional


It's healthier than many other online communities, but that's not a terribly high bar to clear.

The moderation is reasonably effective against the most extremely toxic content, but IMHO has a tendency to privilege toxic opinions stated in measured tones against the pushback they create.

As for member downvotes, I can often predict which comments of mine will attract downvotes: humor will tend to get downvoted as irrelevant, while the relevancy of replies complaining about said humor is rarely questioned.

Certain subjects are downvote magnets: Criticism of Elon Musk, scepticism about nuclear power, support for intellectual property rights (especially in the case of music), support for ethnic and gender inclusiveness. It's possible, though, that these are just hot button issues, and the opposite opinions also attract downvotes.

The technology backing HN is still massively inferior in every respect to what Usenet was 30 years ago. I tend to read each thread only once, and then only follow up discussions of my own comments. Following a thread over several days is a near hopeless endeavor. Why doesn't anybody combine the light touch moderation of HN, combined with the tools that a decent newsreader like nn or GNUS could provide?


What are say the top 3 things from Usenet that would make HN better if we added them?


A big one is marking comments as read, so one could resume reading a thread the next day and not see previous comments anymore. But I don't know how one would integrate that with a tree view, which, as such, also has some advantages.

Encouraging selective quoting with interspersed comments, but having seen the triumph of top quoting in e-mail discussions, this might be a lost art anyway.

Also, personal kill files. Bring back the PLONK! Thanks to the thread organization of HN, subject kill files are no longer really necessary, but being able to mute people for 30 days or permanently may still be useful (And it might contribute to downvotes being used less for subjective differences of opinion).

I also used to like the ability to easily take discussions to email, but Usenet was a smaller place back then and this may no longer scale.


I used to think HN would benefit from more state-keeping, to make it easier to follow threads over longer time periods. I'm now convinced the opposite is true: that HN pushes threads towards being more ephemeral is something that makes it better as a community, not worse. I spent a lot of time on Usenet, and I don't think month-long threads (and their attendant personality factions) would make this place better.


Months-long? Let's not kid ourselves: years-long.

A modern example of this is lambda-the-ultimate.org, which has so many threads that have been running for years without any clear purpose that it's almost impossible to find a thread that hasn't.

Of course, that could be a matter of scale; with less posts to keep track of, I guess it would be easier to continue things eternally.


Long-lived thread as emergent community? :-)


One thing that might make a difference is to have a count of comments below mine - I often check my own 'thread' and it would be useful to have something like "you made 6 comments made in past day, and people have left 14 sub comments, 3 in last 2 hours".

If I cared I could dive down and see where conversations were happening. as it is I really only spot a top couple.

I guess it's halfway between real state and ephemeral


Quoting might look temping on first glance but i think it encourages harsher argumentation and pointless counter-replies explaining every way someone thought of something when they wrote their first post. They are more personal and lead to things taken out of their context and "thats not what i really meant if you read the rest of my post".

Looking at HN discussions today it has very few of these, in fact you hardly every see the parent counter-replying to someone opposing his argument. Instead often others reply with a different perspective or the discussion dies because why argue with a troll. Maybe even the lack of quoting is a big contributor to the healthy discussions here.


(Ha! dang! I just read about you in The New Yorker!)

Branch pruning, a la trn (threaded read news). Allows one to tune out unproductive flamewars. Kinda goes hand-in-hand with facilitating long-running threads.

Some version of killfiles, but somehow magically adjusted for a world in which trolls can make new accounts easily.


State isn't saved, so when I come back to the conversation (since there are instantly more comments than I can read), I have no bookmarks and I have to go through again, re-figuring-out which branches I'd like to collapse again.


Not sure what the fix is. List of collapsed nodes stuffed into my browser's local store?

Or expanded ones, if I came into the topic w/all nodes collapsed.


Does collapsing subthreads not count as branch pruning? If not, why not, and what would make the difference?


Oops, replied to the wrong comment.

Here: https://news.ycombinator.com/item?id=22716127


I think praise of nuclear power and criticism of anything done with the goal of inclusiveness also attract downvotes, so those two fall under the "hot button" case rather than the community being one-sided.

I would agree that the site is pretty strongly pro-Musk and anti-copyright though.


Hey, thanks for bringing up the question of whether certain topics are 'downvote magnets', 'hot button issues', etc. I'm fascinated by your observation that 'following a thread over several days is a near hopeless endeavor' - will you say more?


Unless you use https://www.hnreplies.com/, you don't get a notification for when someone has replied to your comment. Even then it is as an email, decreasing immediacy and causing back and forth sessions to have overhead.

I understand this as an intentional feature of HN.


thanks, I hadn't known about this service!


Me too. :-)


I used to be able to jump into a big discussion, read dozens of comments, log out, and the next day could go back and read the NEW comments in that discussion. With HN, I can do that for my own comments, but otherwise, I have to jump back into the whole thread and scroll past all the accumulated discussion to find new contributions.

And good newsreaders were also able to selectively skip a comment and everybody replying to it (e.g. if a discussion devolved into a tangent that was less interesting), instead of a whole subject.


> The moderation ... has a tendency to privilege toxic opinions stated in measured tones against the pushback they create.

I have noticed this as well.

Furthermore, the moderators definitely have a personal libertarian bent that regularly seeps into selective moderation. I routinely see someone declare an interesting political assertion and then any replies to it that disagree with the principle are shut down as being political, but the parent post is ignored.

Personally I inherently disagree that a forum can really be kept apolitical. Politics is the art of things that matter, the only things that are entirely apolitical are irrelevant and uncontroversial. As soon as you bring money, power, or status into the picture in any respect, someone will turn it into a political issue. I am not saying turn this into a campaign rally but many issues have underlying causes or worldviews that inch into the political domain, it is unavoidable.

> The technology backing HN is still massively inferior in every respect to what Usenet was 30 years ago. I tend to read each thread only once, and then only follow up discussions of my own comments. Following a thread over several days is a near hopeless endeavor. Why doesn't anybody combine the light touch moderation of HN, combined with the tools that a decent newsreader like nn or GNUS could provide?

You've just described a traditional threaded forum. Want to discuss some different aspect of a topic? Start a new thread. And in fact this significantly minimizes the amount of "redundant" conversation where four people are arguing similar things in different comment trees of a topic and you make a similar post multiple times.

Furthermore, a threaded model contributes to a more collaborative discussion. It's not upvoting my viewpoint and downvoting yours, as Reddit-style models inevitably turns into, it's just people discussing something because they want to discuss them. Not that arguments and flamewars don't exist, but when you turn it into a points-scoring game, you get sports-team mentality.

But people like the dopamine rush, so everything has to have upvotes and downvotes and scoring nowadays. It is what people congregate to. Traditional forums still exist and yet here we are, all of us.

(I do kind of agree to your point that having an "inbox" model like newsgroups could allow better discussion than a purely comment-tree based model like reddit or HN, but I'm not entirely sure that allowing the discussion to "branch" arbitrarily much is actually a benefit. You can still follow multiple discussions within a single thread on a regular forum too. However, I am very much of the opinion that "voting" systems inherently turn into "sports teams" and eventually a hivemind. The fact that Usenet and traditional forums aren't "gamified" is a huge plus IMO. The fact that "winning" means the dissenting viewpoint is suppressed is extremely problematic - I browse HN with 'showdead' on for exactly that reason.)



You're correct. But there is little doubt something is slowly sliding in the wrong direction.

I would like an ecological model to be used instead of this constant spectrum-y adherence.

In an ecological model you might for instance find yourself cutting back on the majority opinion expressed in reasonable ways - just because it is too popular. Here the moderator is not the butcher but the gardener promoting a variety of interesting flora.

This is the alternative to the 'balance hypothesis' I believe to be the primary culprit and a failed model.


One interesting datapoint that I think distinguishes HN from even well-curated subreddits: the culture actively discourages humor-only comments. Making a thoughtful post that happens to contain a pun or a comic exaggeration is fine; but cluttering up comments with one-line jokes, off-topic cheap shots, etc, that contain no real information, tends to be aggressively downvoted.


For what it's worth, /r/rust has a similar rule ("no memes"), and I think it is helpful. I love humor and think it's great in smaller, more informal communities, but just doesn't work at HN scale.


HN is a unique outlier for being highly informative and somewhat rational while being designed around an inherently toxic and emotionally charged format (the popularity/upvote system).

I believe this is entirely due to the strict rules in place here and the great moderation.

However, there's obviously a couple filter bubbles at play. For example, if I write a post claiming that [insert tech company] is doing [insert thing] to abuse privacy, it will reach the front page and be accepted as fact regardless of whether I made it up. This applies for numerous themes/topics, ie. VC is evil, Marketing is evil, etc. HN tends to be cynical about everything.

Don't get me wrong, I've probably learned more from this community than any other place on the internet. It is my preferred portal through which to explore the internet. But I also wish we could improve on the undercurrent of frustrated cynicism here.


I'm anticipating a lot of downvotes, but I couldn't think of a less healthy online platform except for maybe Reddit or Facebook.

Really, the best way to use HN is to keep a list of the interesting blogs that get posted here. I check in every now and then and add the blogs to my RSS list and away I go.

Year after year, HN gets worse and worse. It's constant complaining and whining, the discussions are INCREDIBLY trivial and just vapor-y. Show HN, for example. In Show HN, someone is presenting the community something they designed, created, implemented, polished, there's weeks or months or years of effort involved. Most of the time, the comments of these posts are "Oh, well the text-margin is 1px off" or some stupid detail that nobody using the product actually cares about, and then the rest are complaining about those comments, like what I'm guilty of doing right now.

I don't really know what could be done to fix it. Finally, let me add this: If you want the most pleasant HN experience, click the LINK, and stay far away from the comments.


It's all relative... Having participated in many online communities starting from back in dial-up BBSes and message networks, it's as healthy as any I've experienced.

I don't remember how I got into HN... I stay because I happen to appreciate the comments, often I get more from the comment system than the actual articles. There are a lot of people with diverse technical knowledge and insight.

It's far from perfect, but it's still healthier in that you get a relatively diverse set of topics and opinions on those topics in a mostly rational discussion. There are some subjects that will see an unbalanced level of moderation based more on opinion than hard fact, that said it's still better than most.

I think the only area that tends to really flow emotional is when the topic of politics comes up. People are very tribal in terms of what they believe and support and will up/down-vote instinctively, regardless of merit. It tends to cut in every direction. I would love to see counts of up and down votes on a given post, as I'm sure there are many that while they are -2 to +2 have seen many votes in both directions...

All in all, I think the moderators are relatively fair in their disposition of the rules such that they are, and in general fosters discussion in good faith. I've seen many opposing views discussed at length, and don't recall anything that went over the line (calls for violence or personal assault), with minimal ad hominem.


Is HN a healthy online community?

Yes

The moderation scheme makes it harder to troll, so you actually have to come up with some clever insights in order to troll effectively. Though, when people need to back up their comments, the quality improves. Articles/links that are voted up are often interesting or insightful.

On the other hand, participants are still somewhat married to preconcieved ideas, so moderations and comments are sometimes shallow and predictable. It's still hard to come through, though better grounds for free-thinking than many other forums. Humour is often lost here.


I believe that not being able to see the "upvotes" on each comment is a good thing, and really cools down a lot of the intense vibes. People place way to much emphasis on this number, and I'm glad we don't have them here. Also good: submissions cannot be downvoted. Flagging appears to be a kind of pseudo-downvoting in that it causes submissions to fall in rank, but does not effect the upvote score. Compare with other sites like reddit or the stackoverflows, it really sucks submitting stuff there and then having it be downvoted to oblivion. Once you attach a number to something, it heavily biases your opinion of that thing, be it number of followers, or dollars, or upvotes, or whatever. There's probably some psychology experiment I should be citing here...


Actually, submissions for certain controversial topics/opinions are often quickly flagged to death, not unlike downvoted to oblivion. To be fair, those topics tend to invite predictable “discussions” that aren’t very interesting.


To be even more fair, however, plenty of technical discussions here fall into well-trodden paths of predictability as well.

You can almost guarantee that any mention of WASM will include a comment writing it off as just another retread of Java or Flash, and another predicting it will lead to the death of the web. Lisp threads will include tedious discussions about parentheses. Anything to do with web dev will probably have a tangent about how the web was ruined by javascript and advertising. Go? No generics, lame. PHP? The memes about how bad PHP is are endless, and most are still a decade or so out of date.


I agree with your points.

I will add two more 'HN tropes' in the forms of factions that are out there and tend to show up pretty often.

The Rust Evangelism Strike Force and its close cousin (of which I admit to being a card-carrying member who tries not to be too pedantic / indiscriminate with my strikes) the F# Evangelism Strike Force.

PS: I wonder if there is a recent listicle for Top 50 most common Hacker News comments / memes / tropes ? DDG says not much about it, just surfacing the nGate.com Hacker News weekly stuff.


I've sometimes thought it would be funny if someone wrote some kind of machine-learning algorithm that studied Hacker News comments and auto-completed threads when certain comments appeared. It would if nothing else make things more efficient.

Also - paywalls. If a site has a paywalls it's all but guaranteed that most of the thread will be consumed by complaints about it.


https://web.archive.org/web/20150928214855/http://news.ycomb...

I found this Hacker News simulator in the archive. You could also look into /r/subredditsimulator for related stuff.


Here's my thoughts on what a healthy community is: People are basically dysfunctional, though to varying degrees, and so any congregation of people in the flesh or online will also be dysfunctional, to varying degrees.

So there is no way to assign the label "healthy" to an online community, only a way to compare it as more or less healthy.

For any social media site, there are two things to separate out: The aggregation aspect (information distribution) and the community conversation. A site that disseminates low quality articles, slanted articles, or a limited varied of articles is not as healthy in terms of the aggregation aspect as one that is rich in variety and quality. For my own opinion, HN has made me aware of a lot of great resources, so I think it is very "healthy" in this regard. Typically the political posts are significantly less quality.

In terms of community engagement, one thing I personally pay attention to is how often my buttons are being pushed. Sometimes that's due to a flaw in my own biases and opinions where I can't take any alternative views. However, usually conflict of opinion that is highly emotional, imprecise in statement, and poorly thought out are the types of comments that work me up.

Generally, on HN, I don't get worked up on anything except for the political posts. Flame wars about writing documentation in markdown or not are actually kind of entertaining to me. Those kinds of posts don't push my buttons, and I suspect most other people's, to the same degree.


Thanks, I appreciate a distinction that you're making between 'aggregation' and 'community conversation/engagement'. Have you been able to notice whether those 'button-pushing' types of comments ('highly emotional', 'imprecise in statement', 'poorly thought') are ones that push the buttons of the rest of the community as well? Do you consider yourself an outlier in this regard (having this sense for 'button-pushing' posts)?


I think political discussion is one of the few areas where things get really off-balance in terms of merit of an idea vs moderation in general. Just guessing that the users are likely around 60% left leaning with about half of those hard left, less liberal.. and the other 40% split with libertarian-right and center-right republican.

Conservative opinions will usually see a -1 to -2 down out of course... likewise the opposite for left-leaning opinions. I can only speculate as to total votes in either direction though.

Being classically liberal/libertarian, I can only speak to my own opinions on this as where I stand is often in contrast to established left/right tribes.

-- edit

I've seen this comment go up/down several times already, kind of making the point.


HN is the first place I realized the political spectrum is less of a line with end points (or more commonly represented as going infinitely in each direction), and more of a circle. Go far enough towards one extreme, and you start approaching the other side. I didn't come to thing because people here are horrible, but because the community allowed different people enough of voice that their could explain their views usefully right along side people with very different views.

I'll note this idea itself is a poor approximation for what is really going on, which is that there are multiple aspects being mapped and they don't all match the traditional political spectrum line. That said, it's still a useful way to think. E.g. there are are two paths to fascism, but people usually only see the one their opponents are on, not their own.


This is known as Horseshoe Theory, and it's a pretty lame model of political ideology.¹ In reality, most people can't be placed on a single dimension that accurately captures their political identity. Most political scientists prefer at least a biaxial spectrum, comprising of the left/right axis and another major axis like libertarian/authoritarian.²

1. https://en.wikipedia.org/wiki/Horseshoe_theory

2. https://en.wikipedia.org/wiki/Political_spectrum


> it's a pretty lame model of political ideology.

Well, I did say it's a poor approximation. The usefulness I alluded to is to understand that all these approximations are flawed in various ways, firstly because they are approximations, but more-so because they are all hopeless simplistic representations for what is being modeled. Biaxial is better than a single axis, but that doesn't make it better. The thing the horseshoe theory represents is something that the biaxial representation doesn't represent at all, a similarity of some aspects of though in the common extremes we see in reality.

There's often a difference between diagrams that allow everything to be represented clearly and diagrams that help steer you into associations that are useful. Both have their place.


such categorizations are a cognitive trap, particularly for politics, as people worry more about whether their words align with their chosen affiliations rather than taking justifiable positions. let those go and discuss ideas on merits. it’s hard (because you’re implicitly defying social bonds in some cases) but more rewarding.


Well said... I mostly agree, that said there are definitely clustering and grouping around ideologies... and it's not a clear left-right thing, and only mean that in more general contextual terms for ease of communication.


This is a topic of great interest to me. Somewhere around the late eighties or early nineties I began a somewhat morbid hobby of watching online communities die.

I will try to keep my personal conclusions out of it and allow you to form your own, but will at least hint at my methodology. First, you say "healthy" and I say "not dead." Having seen a lot of communities declare themselves healthy and vibrant, doing all the right things, and so forth, only for them to wither and die, statements of health are meaningless.

Look for multiple measures. You know it is dead when they pull the plug, but what about the withering before that? What does that look like? Identifying that is going to be key to determine what health looks like, because it looks like "not dying."

User turnover. Moderator turnover. Account creation. Account retention. Rate of comments per user. Is the "old guard" still present? (This sound subjective but can be worked on)

Less objective are incidents of "purity spirals." These are a great way for a community to die. Find incidents and examine them. Look for commonalities that can be abstracted into numerics.


I lurked around HN for a long time before making my first comment. It's the first community that made me realize the potential and extent of massive misinformation on the Internet. It also raised my awareness about my own biases and common fallacies. But I personally have never had a sense of "community" from these parts. I value the information and discussions because it's rare on the Internet to come across a group of people that are so focused on keeping each other in check when it comes to facts. It's full of contrarians. It's like an automatic mental mechanism for many here. Articles and comments are challenged sometimes seemingly as a simple intellectual exercise. It does force you, the spectator to realize that the coin truly has two sides (sometimes more). The bs filter on HN is also relatively high, when compared to other places on the Internet. As you can expect, that leaves little room for the warm and fuzzy tolerance that one has to display in a friendly community where people's beliefs are respected. The "well, actually" is strong in HN.


My experience agrees with this.

Another positive trait of the community (imo) is that -- unlike, say, reddit -- it explicitly opposes, and downvotes into oblivion, silly jokes, puns, and even polite or enthusiastic agreement that fails to contribute anything of value.

Substance is king. Or, if you're less generous, the appearance of substance masking all the typical biases is king. Either way, it's a community norm I appreciate, and is what keeps me coming back here.


I'd say HN is fairly healthy. As others have pointed out, it's relative, but HN is definitely healthier than, say, Slashdot, or many Reddit subs. That said, there are subs on Reddit that I consider healthy, but that's a separate issue.

What makes a forum "healthy" to me? I'd say a few things stand out to me (this list is not comprehensive, mind you).

1. The question "do I learn something from interacting here?" In the case of HN the answer is very often "yes". Now, by "learning" I don't mean "mastering" anything. I just mean "I learned about some person, topic, resource, book, article, field, etc., in a way that deserves further exploration and may be of benefit to me." That happens quite often here, both from the submitted links and the ensuing discussion.

2. Do I take away anything actionable? Again, quite often yes. The action may be "bought this book based on a recommendation", or "downloaded this new framework to start experimenting with it", or whatever, but I definitely find actionable, valuable information here.

3. Is there an absence of most racist / misogynistic / jingoistic / xenophobic / bigoted rhetoric, conspiracy theories, complete snake oil, etc? Mostly I find the answer to be "yes". You will see accusations of misogyny here from time to time in certain threads, and you may see little flare ups of nationalistic sentiment or whatever ever now and then, but on balance I find HN to be pretty good in that regard.


HN is not a healthy community for me to participate in, but it's got high variance output to a greater degree than anything except my Twitter follow group and my Slack private groups - i.e. it's the highest quality uncurated source I have.

The reason I say that it is not healthy is that it is full of misinformation and sensationalism. I get upset at reading things I know are lies or errors perpetuated through confident ignorance and end up attempting to even it out by sensationalizing the other side (and perhaps in my anger doing some of the things that annoy me). I've noticed this weird behaviour in my parents arguing with their friends about politics and for the most part I'd removed myself from that but HN brings it forth.

What is valuable about HN is that you get some real experts talking about stuff they know well and startup entrepreneurs engage here in a way that's often closer than just posting on ProductHunt, and I like talking to other people like that.

Actually, thank you for asking this question, I think it's pretty obvious at this point that I should just stop using this website. But I needed the question to be asked. Should just use that time building and spend it on my private groups.


thanks for the reply, I think the point you make about having noticed yourself 'doing some of the things that annoy' you is helpful to see be brought up, and I'm wondering if you can say more about 'confident ignorance', as well as 'weird behavior' you have made an effort to 'remove' yourself from but that HN 'brings...forth'?


Despite its flaws, I honestly can't think of a community that comes close to HN in terms of size/healthiness. I mainly attribute its success to:

1) Strong moderation.

2) Being apolitical: ideological/political/religious debates are generally off-topic.

3) Meta comments being discouraged: insinuations of shilling, soliciting down votes, complaining that a submission is off-topic, etc.


hey there, thanks for this list - do you see these attributes applying equally to both 'online' and 'offline' communities?


Not really. In fact, I doubt one could draw useful parallels between online and offline communities, they are two quite different beasts.


Miles better than anything else I've seen. Most of the times my comments are downvoted I can see in hindsight "ok fair that wasn't a great comment".

Other communities that's not always clear


Impolite comments do get down-voted pretty consistently but I also see a disturbing number of very gray comments that are more or less facts.


A lot of posts that are "more or less facts" are spoken with a certain connotation, which the posters sometimes are not even aware of. I see a ton of "why is this post downvoted?" edits when someone just says facts, but the way they say it is often snarky or condescending.

Displaying intent online is difficult through text, especially when correcting someone, and a lot of people come off as rude when they're not trying to be.


You must not forget that is the news aggregator for ycombinator. Thus it's rather biased at times.

That said, I disagree with other commenters who describe HN as people discussing about things they know nothing about. Some people may lean out of the window too far, what I find interesting though is the amount of expertise assembled here. No matter how exotic a topic is, somebody will show up who has first hand experience and actually is an expert.


No matter how exotic a topic is, somebody will show up who has first hand experience and actually is an expert.

And one of the nice things about HN is that usually when that happens, others do acknowledge the expert status and those contributions get moderated up to higher visibility fairly quickly. Interesting discussions often result, sometimes on quite surprising topics that might not be among the usual "core topics" for this forum yet still interest a lot of the same people.


I've been visiting HN (many years) and mostly enjoy it. The difficult thing for me is how hard it is to post anything and have it stay in the headlines long enough to have anyone give you feedback.

Very easy to add comments though. So guess what? You end up with a lot of 'noise' in the comments and very little 'signal' elsewhere.

I don't have a proper 'solution' and maybe HN is just perfect the way it is, flaws and all.


I'll just say I'm usually as interested or more interested to read the comments on a link as in the link itself.

I now find it annoying when looking at other links that I don't have the usual skeptical/thoughtful HN take on it.


This. Often, I look up links-that-I-find-elsewhere here to read comments. If I couldn't find it, and it sounds worth it, I post it.


Good methodology! I'm going to adopt it.


I feel like this site can be a little negative sometimes. or worse crickets.

One thing I like is a lot of people back up their statements with links or examples. or other reasoning.


I also like when there are links or examples to support the reasoning behind a statement, though I don't mind if statements don't have them. Can you say more about what makes 'crickets' worse?


just when you post something. Like a question or an idea. and nobody answers.


Absolutely not. HN is far too insular and full of self-assured personalities who think themselves experts on topics far outside their expertise to be considered healthy. It is also filled to the brim with groupthink, reality denial, and often a complete lack of both empathy and perspective. A significant chunk of this is likely due to the demographic skew of commenters here combined with the negative aspects of being technically-minded enough to want to participate in HN in the first place. That being said, it's still superior to most online communities due to its focus specifically on technical topics (you get a lot of focused content and actual experts chiming in) and the moderation (both from the HN org and self-policing to prevent inane meme comments typical of communities like reddit).

Here's what a healthy online community has: respect for other members, maturity, empathy, self-awareness, strong moderation, and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.

How and why I arrived here: the subreddits I frequented degraded in quality to the point where I wanted a less-mainstream tech news aggregator, and several redditors recommended HN. I actually had no interest in commenting here until I got far enough along in my career to have actual insight to share on relevant topics. I suspect I'm quite a bit older than most HN participants these days.

Why I stay: a larger portion of content here aligns with my interests and career than elsewhere online and the overall experience has not yet degraded to reddit levels of picking through trash to find gems.


By your definition, no online community could ever be healthy...


That might very well be the case.


In general, I agree. The online medium in its current form simply isn't suited to making healthy communities.


I think it's relative, and for the most part a little friction and dysfunction are okay and necessary to make stronger people and communities.


Can you give an example of a healthy online community?


Nope. Haven't found any yet.


If all I see is the worst in everything / That's all I'm gonna get - AJJ


> Here's what a healthy online community has: respect for other members, maturity, empathy, self-awareness, strong moderation, and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.

How do you know this? What data verifies that this is what a healthy online community looks like? Why is strong moderation part of a healthy online community, where strong moderation in a real life would be a signal of unhealthiness (it's censorship)? If an online community is mature, empathetic, and self-aware - why would it require strong moderation?


Strong moderation in real life occurs all the time, but because the feedback is immediate, behavior modification of the individual generally occurs much faster than online. For example, if someone calls you a derogatory name to your face, you will either disengage or get mad back, both of which providing negative reenforcement for that behavior. Such negative feedback loops exist everywhere in our social communications.


Those are not the sole two options one has available when called a derogatory name. A fun third option is to completely ignore it and demonstrate in that ignorance that you've already won the conversation, which breaks the negative reinforcement you're discussing.

Seriously, next time someone goes after you, try it. Laugh and move on. It's really, really fun to watch what people do in response, because their anger at not landing the desired effect often manifests in physical twitches. Don't give people what they want until it benefits you.


> you will ... disengage

Isn't that what the GP said?


> Why is strong moderation part of a healthy online community

Membership criterion is central to maintaining the competency level of the members. And competency on the topic (along with intellectual honesty) is the single most, perhaps only, important component to a useful discussion: It would be insanely destructive for the New England Journal of Medicine to publish every single thing it ever received with equal weight in massive weekly tomes.

Moderation acts as competency monitoring to a degree.

The problem with literal membership is that it precludes autodidacts, people new to the field and people who can't be bothered with a complicated process for joining. Thus unrestricted membership with moderation. And indeed on reddit, the highest quality subreddit, /r/science, is the one most aggressively moderated

For fact based, purpose driven venues, if you believe you were censored because of your opinion, you should not have posted an opinion in the first place. That's certainly how it works in the workplace which is how some people need to use the web.

There can be unlimited venues where partially informed people post their opinions, maybe we can call them "healthy" or not. But some people want to work on problems that actually do require knowledge and should not have to have their discussions constantly vandalized. A "functional" venue one might say.


And indeed on reddit, the highest quality subreddit, /r/science, is the one most aggressively moderated

Although IMHO their extreme stance on moderation is not always a good thing. For example, they have an unwritten (at least, the last time I checked) policy of nuking entire threads where there are some poor comments, even if this also results in deleting many useful comments later in the same thread.

The first time I contributed substantially to a discussion in /r/science, on a subject where I did have something resembling an expert opinion to offer, my entire contribution (which took several hours to write across a handful of comments, with carefully backed sources etc.) was summarily deleted without warning. I queried this with the mods, and they explained the policy about nuking entire threads. Given the nature of some of the early comments around that thread, I couldn't disagree with the assessment that they were not a constructive contribution. However, I also immediately filed the whole sub in the same dustbin as SO and have made no further attempts to contribute, for much the same reasons.


> If an online community is mature, empathetic, and self-aware - why would it require strong moderation

First off I think you make a point. However, the reason I think strong moderation is still required, even if those previous qualifiers are met, is that online communities are generally built off of focus on some shared interest. Real flesh and blood people, even if they are mature and empathetic etc, will invariably have a variety of passions some of which may conflict with the focus of the community.

If a passion that conflicts with the focus surfaces in a discussion it may _ignite_ that passion among a subset of the members of the community. This causes conversation to derail, the community loses focus, and the members abandon the forum. Strong moderation keeps the community focused, and for that reason the community thrives and is "healthy".


Moderation isn't necessarily censorship.

Think of the evening news on TV. You have half an hour to fill, you are going to have to pick the most relevant things. Some things will make the cut, some won't.

Once you get to 24 hours news then it is another thing, because they are repeating the same 15 minutes over and over again. The model to describe that is not censorship, it is spam, electronic warfare, jamming -- an entirely disingenuous communication that superficially looks like "speech" but has nothing to do with "free speech" and such. In fact, it inhibits real communication the same way weed killer kills plants.


Online isn't the evening news or a 24 hour news station - I'm not sure what point you're trying to make. HN doesn't only moderate so that the "best" content makes it to the top, they also moderate (censor) certain topics - you don't see a lot about politics on HN because they don't want those subjects discussed on the HN platform.


That is his definition of a healthy community. This is the question asked by the OP.


See their first paragraph for how.


> self-assured personalities who think themselves experts on topics far outside their expertise

Or, put another way, computer programmers ;-). Sure there are plenty of other people who armchair quarterback, but there's just enough truth to this that I wonder if programmers are a little more prone to it. Like we think everything can be solved with an algorithm, and since we're pretty good with algorithms, we can solve any problem in the world.


> Here's what a healthy online community has: respect for other members, maturity, empathy, self-awareness, strong moderation, and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.

Your view it's very interesting. When I took a psychology course one of the first things that hit me was the fact that what in psychology is considered "normal" personality is full of internal struggle, sometimes violent - depending on the particular circumstances of the individual. Whereas the absence of such struggle is associated with some personality disorders. When you look at it from that angle, the HN community, in spite of its flaws, is very healthy. And I really appreciate it, in spite of occasionally getting 10 downvotes a day.


> and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.

Which communities do you know, if any, which are better than HN, in your view, by these two parameters?


I don't know of any, which is why I'm still on HN. That doesn't make HN a healthy community, however.


I 100% agree with you, and furthermore I assert that I am far more qualified to make this assertion than you.


Hacker News is healthy in that it has a number of interesting links, these can be found in the new section not the upvoted section.

The actual discussion is medicore for the most part and heavily policed.


Hey, I'm curious what makes having 'a number of interesting links' an indicator of being 'healthy' as an online community? Also, what makes a discussion 'mediocre' for you?


I kind of agree and frequent the New section daily. However, I've noticed a trend that New is increasingly filled with what looks like a lot of auto-submitted content from large media companies and Medium authors. Finding quality links is getting more difficult. That could just be a perception, however.


Give us an example of a healthy online comunity


This type of response is another example of the typical unhealthy responses you get on this forum. People express an opinion and others immediately demand that they show concrete evidence for their opinion. It's like dealing with children who are learning about logic for the first time:

Child A: I like Batman!

Child B: Prove that Batman is better than all the other super heroes!


Thanks for this thorough response! I'm fascinated by the point you raise about 'having no interest in commenting' until being far enough along in your career to 'have actual insight to share on relevant topics'. Can you say more about what it was that made you feel ready to comment, and how doing so at that time, as opposed to commenting before, may or may not have changed your sense of participation in the HN community?


Reddit is much more social. What I mean is people just post whatever whenever, and a lot of times it's bullshit. You wouldn't know unless you're knowledgeable about that topic/domain, and even then actual experts can be downvoted if what they say goes against that subreddit's hivemind. Each subreddit has a hivemind that you need to be aware of. The few exceptions are subreddits that are moderated with an iron fist: /r/AskHistorians, and to a lesser degree, /r/neutralpolitics. I think everyone being anonymous is a big factor. Source: I've used reddit under various anonymous handles since 2012.

I've only been using HN for ~3 years now (lurking, mostly) but I've noticed that a lot more people use their real names and identities. I would think that helps towards not spouting bullshit without resources. (but controversial threads, e.g. highly political ones, tend to throw that out the window). Lobste.rs has the concept of "hats" that are given to specific people, and they can wear them to answer something in a specific capacity. [0] I wish HN had something like that. HN is moderated enough that I think a system like that could work.

Other things about HN:

1) There are no thumbnails or image links, just links to articles or similar. Reddit suffers from images being allowed, because images take a few seconds to process and upvote, versus a longer article. Reddit is very good for sharing memes and cat pictures, but not so good for lengthy articles. Tild.es [1] is how reddit would be if it were text only (and orders of magnitude smaller). Picture and joke/meme replies also completely derail threads.

2) HN is highly focused and consistently moderated (in my opinion). At times more controversial discussion happens with political news, but it generally is focused on business / research / technology news, etc. Reddit is a mishmash of subreddits and each one is moderated differently (usually very minimally).

With HN's culture I usually feel no need to comment on something unless I have experience with that or it's something I'm interested in.

[0]: https://lobste.rs/hats

[1]: https://tildes.net/


Sure. On HN, after I worked in consulting and more specifically in automotive technology for a few years, topics would come up on which I actually had relevant first-hand knowledge to share beyond what most HN readers and commenters would already know. At that point it seemed helpful to the community to share via commenting. Prior to that, an aphorism of a friend always seemed to apply - "his sum total life experience could be chiseled on the side of a toothpick". I.e. when you're young and just getting started on your career, you really don't know much of anything and acting as though you do just pisses off people who are actual experts and adds very little to a community.


“Here's what a healthy online community has: respect for other members, maturity, empathy, self-awareness, strong moderation, and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.”

These are all the reasons I love HN.

I don’t know of anywhere else that approaches it from those perspectives.

I’d sincerely love recommendations for more like it, tech-related or otherwise.


Hold up, you really think the HN community is generally empathetic and self-aware? Like, you believed that while typing it? Do we read the same people?


I feel a lack of empathy in this comment, and, since empathy is the topic, a lack of self-awareness as well.


I'm sure that felt like a celebratory victory while typing it, but there is no small measure of hilarious irony in attempting to score points about who's displaying more empathy and self-awareness, and feeling satisfied pointing out a perceived lack of it where none was warranted.

I asked for information hoping to expand on a position so far from reality that it's almost nonsensical. Asking that question more nicely is orthogonal to empathy.


> respect for other members, maturity, empathy, self-awareness, strong moderation, and a diverse enough set of views from participants to make conversations well-rounded and thought provoking.

I agree with these criteria (except "thought provoking"). Mostly I expect to be able to learn something from some of the comments, and I don't want to lose my time with political debates, flame wars and trolls. I think HN works pretty well for that (better than any other forum I know), which is why I stay.

I agree it's somewhat insular and US-centric (as expected from an English language forum). It reduces the set of views and some opinions may be hard to express. But overall, I feel it's reasonably balanced, and it's possible to have "non standard HN views" if they fit the guidelines (they may not receive a lot of upvote, but they shouldn't have negative vote count). Besides a lot of the articles are technical so it's usually possible to avoid ideological discussions.


> experts on topics far outside their expertise to be considered healthy

I've noticed this more recently on HN as well.

There are a few areas where I'll actually know what's going on under the hood in the specific niche area of industry or wherever, but then I'll come on HN and see the top comment completely off base, with maybe one or two refutations of that comment way down at the bottom. There's no actual verification by experts for each topic (not sure how there could be though).

I also notice this happens more the farther away from HN's core focus area the subject matter is on. Internet security? Tons of great advice. Boeing? It gets a little iffier, with a lot of armchair small prop pilots, who give you a completely different outlook than going and talking to a pilot who actually flies large jets for decades (but then wait a bit longer and pilots who fly large jets for decades show up on HN, which is cool - and no offense to the small prop pilots, I actually enjoy reading a lot of that discussion). US Patent law? You see some very outright false info on HN, I guess because while there are some very good patent lawyers here, there aren't very many. Also HN being a global platform inevitably leads to discussions on law getting completely mixed up.

But then of course Gell-Mann Amnesia sets in and I keep reading anyways. :)

The moderation here is pretty strong for keeping it civil and polite, which helps HN be a much less anxiety-inducing place.


> ... full of self-assured personalities who think themselves experts on topics ... It is also filled to the brim with groupthink ...

Aren't those two clauses basically antithetical? The experts are the ones who don't group think. You can't be full of both.


They think themselves experts, they are not actually experts.


This is why I often, and loudly, make the point that Hacker News is a great reflection of SV at large. It is also not the only example.

The indictments here regarding perceived expertise outside of one's lane are not necessarily indictments of Hacker News. Hacker News reflects its constituency, a large number of whom unconsciously feel that software engineering expertise is a gateway to understanding other disciplines better than those actually practicing them. Just throw some code at it, right? Misplaced competency in far-ranging topics thanks to software engineering and VC exit is only validated by, say, essays written by two very famous people here that get a clap circle every time they're posted.

I've studied this effect in my own life (I am far from immune) and I think it's because software engineering, and architecture especially, gives one a systems approach to thinking. It feels natural to apply your systems thinking to all of the problems in the world that look like they need a system. The problem is that the world is a plethora of imperfect variables, and what seems to be a "simple" system to fix the world in the eyes of a Ruby developer lacks the nuance to understand all of the reasons things are the way they are. Ironically, those same engineers often perceive the danger of a wholesale rewrite of code which discards the same exact hard-won nuance in their own system.

My life got immeasurably better once I was banned from this community and exited SV. I can assure you that the summaries on N-Gate and such, no matter how much shooting of that messenger is expended by people who believe themselves to be right, reflect how this site, and SV at large, are perceived outside of the community. Yeah, all that venture capital and world-changing hubris and "software will eat the world and give us flying cars" thinking, and here we are with half the world rotting on Facebook and the other half showing up on ClearviewAI.


(I've replied to your claim about getting banned here: https://news.ycombinator.com/item?id=22705285)

> Hacker News is a great reflection of SV at large

More than 90% of HN's community is outside of SV, and the bulk of the community here is actually rather disposed against it (or their image of it).


Agreed. A lot of people here are benefactors of the current economic reality brought on by the past 10 years or so of radical expansionary monetary policy and they will completely reject any criticism of the financial system and refuse to acknowledge the validity of any alternative views.

I think probably as you say, it comes down to a lack of empathy. The startup scene is generally cut-throat and devoid of any empathy or higher principles besides money. So this is not surprising.

They probably wouldn't like to acknowledge this about themselves either - Just like colonists of past centuries, many successful people today refuse to confront the simple reality that good lives are invariably built on the suffering of others. Ironically, it is successful people's collective inability to see this which makes it self-fulfilling.

The name of the game is "coerce then moralize" and it hasn't changed much since colonial times.


I disagree.

I think technical concerns are underrated in the general population. The other day I was watching some lectures by a quant finance prof who started out telling people that "you can still be smart even if you don't like repetitive math" -- there is so much mollycoddling of people whose main ability is the "social skill" of coming up with the same wrong answers that most other people come up with.

I like HN because it is a place where technology and business are taken equally seriously. I think of the programming subreddit which is overrun by communists who think that if money has any effect on your motivation as a programmer you're like a pedophile or something.

Also HN is mostly free of the unproductive "culture wars" discussions that have led to the heat death of so many fora.


None of the things that you said qualifies to make HN itself a "healthy community". Your dislike of communities where technical concerns are underrated may be warranted, but the dichotomy you're creating as a result may just be an illusion. The enemy of your enemy is not necessarily your friend. It's ok to dislike them all, some less than others.


I like HN because it is a place where technology and business are taken equally seriously. I think of the > programming subreddit which is overrun by communists who think that if money has any effect on your motivation as a programmer you're like a pedophile or something

Theres a level of irony in trying to claim some sort of level of superior intelligence and then following it up with a paragraph of nonsense demonstrating you know little about the community you've attacked and the ideology you've attempted to label it with.


> Also HN is mostly free of the unproductive "culture wars" discussions that have led to the heat death of so many fora.

This is objectively and demonstrably false. The wars just manifest differently and happen to lead to an outcome that you prefer.

There's a reason this site has "avoid controversial topics unless you have something new to add" or however it's phrased in the guidelines. Let me be completely and plainly clear: there is an HN culture. You will be banned, often quietly, if you wander off that reservation.

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Edit: Dan, I'm rate limited, so you get the edit here because I can't be bothered to account hop again.

Grandiose? You ban people for not adhering to a culture. How is that even a remotely controversial statement? What else would you ban them for?

There is a set of guidelines and approaches you want in place for HN behavior. When people fail to meet those, you give them a couple chances and then remove them from the community. Examples: "We've asked you to be nicer," or "we've asked you not to bring up gender politics," or whatever nice explanation you give.

There's a word for that kind of thing; that word is culture.

I wasn't even criticizing moderation, because I'm not sure what I could add there because it's your employment to manage this stupidity, but you sure showed up fast assuming I was. Is it really like that now? Nobody can speak objectively about how this site works and point out an incontrovertible fact without you taking it personally and trying to rally a bunch of usernames you've never met to believe you?

While I have you, I appreciated that you declined to share your age in that fawning profile you and Scott got. That was tacit admission of your own site's culture, and you know it.

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Edit 2: I'm really enjoying watching your comment evolve via edits into reading back exactly what I'm saying from a position of authority and then challenging me to find authority.


Comments which make grandiose claims about getting banned on HN almost never come with links. There's a reason for that: the claims exceed reality, and a link to what actually happened would reveal that. Typically, the reason why we banned someone is very different from the reason they give when they come back here to linklessly declaim about it. This is one place where absence of evidence is evidence of absence.

https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...

Edit: it's easy to make authoritative-sounding claims, but to be taken seriously, you should supply links so readers can make up their own minds. In the majority of cases, we ban accounts for breaking the site guidelines after multiple requests to stop (https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...). (I'm talking about established accounts. We handle brand new accounts that break the site guidelines differently.)


I wasn't even criticizing moderation, because I'm not sure what I could add there because it's your employment to manage this stupidity, but you sure showed up fast assuming I was. Is it really like that now? Nobody can speak objectively about how this site works and point out an incontrovertible fact without you taking it personally and trying to rally a bunch of usernames you've never met to believe you?

I am wary of entering this sort of meta-discussion and usually I would not, but given the slightly unusual topic today, I feel obliged to defend dang here. I have been a participant in HN and various other online forums for a long time. The moderation here, or at least its visible effects, has consistently been handled better than almost any other forum I can think of. That is due in no small part to the calm and incremental approach dang typically takes when someone in a discussion is making unconstructive comments or lowering the tone.

One of the original questions in this discussion was about what makes a healthy forum. I don't really know what "healthy" means in this context, but I have found that dedicated moderators with a soft touch are something I associate with a lot of the most useful and enjoyable forums I'm familiar with, social media or otherwise. If generally constructive commenters occasionally drift towards incivility, as many of us sometimes do if we have strong feelings on a subject being discussed, I would prefer to see a gentle push to keep the standards of discussion up, rather than see the admins wielding the ban hammer at the slightest opportunity. That said, I also appreciate the admins of a forum wielding that ban hammer if someone is persistently making comments that are unpleasant and contribute little value to the discussion. Obviously I don't know what if anything happens invisibly here, but the visible part of HN has consistently tracked closer to those two ideals than most of the other online forums I know over many years.


Note I got throttled too because I got voted down for my comment.

It's frustrating, but it is a good thing.

The core way billionaires control our discourse is through spamming the agenda with junk. If we are always talking about why billionaires shouldn't be taxed (abortion, white privilege, lame woke people, ...) we aren't talking about everything else.

Rate limiting answers that. It's OK to talk about those subjects, it just shouldn't be more than 5% of the discussion or so. If things are too heated, people should get slowed down.

I've noticed that I'm more likely to get rate limited after I flag something. That makes me feel like flags are a limited resource so I use them wisely.


We rate limit accounts when they post too many low-quality comments too quickly and/or get involved in flamewars. It's not affected by downvotes or flags.

We're happy to take the rate limit off (and often do so) when people give us reason to believe that they'll use the site as intended in the future. Emailing hn@ycombinator.com is the best way to do that.


I don't think there is a single definition for the health of a community. The leaders of the community define what their goals are, and based on that health can be assessed. For HN that is things like high quality, technically oriented links & discussions, as well as minimization of things like noise, spam, clickbait, trolling or flaming.

I think on those metrics HN does pretty well. Obviously not perfect, things fall through the cracks all the time, but way better than other communities that strive for the same thing.

I don't remember how I originally got into HN, but what drives me to stay is alignment in goals. I _want_ the things HN is optimizing for.


Thanks, I'm interested by your sense that health is assessed after 'leaders of the community define what their goals are' and not, for instance, that 'members of the community' define their goals collectively, could you say more about this?


I think it's still pretty good, and I still learn a lot from the submitted articles and their discussions, more than any other social network/discussion site I can currently think of. For a site that constantly has discussions on topics that typically trigger egos, while also giving a lot of leeway to anonymous account posting, it's about as civil as I can imagine any Internet site being these days.


thanks, would you say that 'learning a lot' is an indicator, for you, of 'health' in an online community, such as HN? in what ways does being 'about as civil' shape your sense of HN 'health'?


Sure, a place that continues to adapt and engage with in a rapidly changing world (not just tech, but in general) is a great thing, and difficult to do depending on the userbase. For a general forum (i.e. not split into specific subreddits), HN does a really good job of providing both "classic" and new/current discussion topics. I never doubt that there won't be at least one or two every interesting things on the front page on any day, and that's an obvious incentive to (habitually) visit and participate in discussions.

As for HN's civility, relative to many other places (twitter, reddit, news sites comment sections), I think that's a credit to the moderation policy and not something that would happen on its own. I see the effort in moderation as being cause+correlation of the community civility. And if civility were to noticeably decline, I'd take that as a sign that YC was less invested in maintaining and growing HN as a community and discussion forum.


Your question presupposes HN is a community. To the extent that community is “a group of people with shared interests,” I don’t know how you would define that as healthy or not - health refers to fitness for function, and there’s no inherent function in “common interests.” The bar there is essentially, “does the community impede bullshitting and sharing links of interest?” No, it doesn’t, cool, it must be healthy.

But I think most anthropologists define community as traditionally involving shared resources and problems. Traditionally this entailed a geographic proximity, but it didn’t have to (e.g., the HIV activist community in the 80s and 90s). Given that geography isn’t actually a requirement, you might ask a fair question: what proportion of online “communities” are communities at all, and does that relate to their “health”, however you define it. In that instance, you might refer to health as the ability to marshal resources to effectively manage those problems. By that definition, HN isn’t a community at all - it marshals no resources, tackles no problems, and has no common set of either. Health is orthogonal.


Thanks for raising this point on whether or not 'community' can be reasonably used here, as it's an important one. Admittedly, I did not push deeper on the term 'community' at first, though I notice that the HN Welcome tab refers to this space as a 'community site'. That may well just be a descriptor for the site, but that doesn't adequately address your point. I haven't trained as an anthropologist, so the aspect about 'shared resources and problems' is helpful for me see here. Would you say, 'community' can be multiple in its definition by different members of a group? Would you say that any or all all members of a group must collectively agree on the status of their group as a 'community' to in fact be considered a community?


The word community can be used in a huge variety of ways. The aiksaurus headings are simulation, town meeting, sharing, society, body. In many uses it just means place.

In some sense pushing back against any particular usage of a word with such a range of meanings is not a particularly useful task. On the other hand, community is often used as a positive term and it is useful to unpack it in more detail in that circumstance since it is often abused in its generality for marketing or political purposes. One aspect to consider is why the word community is used in a particular situation rather than some other word. I think it is more useful when looking deeper to consider to what extent particular aspects of community could be applied in a particular case and how different people might use the term rather than "community? yes or no".

Often the word community can relate to how people relate to each other in terms of providing daily needs. From that perspective the term is including the regular and excluding the occasional. Many people do interact with HN regularly over extended periods.

In another sense it can relate to personal rather than professional or impersonal contact with others. Personally I find it a bit jarring in the context of HN being described as a community to see people talking about how it would be healthier if people didn't try to have personal conversations. But it is a feature of HN to generally discourage personal conversations and at the same time many commenters do know each other outside HN for various reasons. Additionally, most topics get very limited attention after the first 12 hours or so so it is common for later comments to be more personal.

In another sense it can refer to more vital connections, at least in a wider sense of long term importance and not just necessary to survive but also not including any casual connections. I think this would vary quite a bit among readers and participants on HN.

It can also imply a bidirectional influence even if not a balanced influence. I think the term would generally exclude anyone without some form of presence in the community, even if very minor.

Anyway, the word community can be used to start any length of writing so I'll stop there. How does your class define community?


Hacker News has incredibly good long term retention of active users (commenters/submitters). I just published a blog post on the subject (https://probdist.com/2020/03/28/the-graying-of-hacker-news-u...).

Lots of users on HN are actively contributing for years after sign up. This to me is a good sign of health. The counter point is of course, the rapid drop off in engagement after the initial month. Where a large number of users each month never return to the site.

The average comment on Hacker News last month was written by a user with 5 years of tenure on the site. Depending on your perspective you could argue this is a good or a bad thing (new users aren't contributing as much as old users, or old users are continuing to contribute!).


A healthy online community is one that I can learn from, where I can find insightful discussions. That's what attracts me the most to HN. I've learned a ton since discovering it, some things had a direct positive impact on my life.

This doesn't come without a cost : HN is highly addictive, like every other social media website.

This is not necessarily the criteria I use to determine 'health' in offline communities. There is a "human" side that is more important offline.

What I miss the most about HN : the ability to have discussions around political and controversial topics. I can't understand why a community like HN isn't able to have thoughtful, well reasoned discussions around political and controcersial issues. When those don't get flagged or hidden by moderators, I enjoy them a lot.


I feel like people are just listing generically good ideas for social atmosphere, but to me an entire collection of those things does not amount to health -- things like warmth, empathy, forgiveness, etc.

One of the things I notice about Hacker News is that it wants things. It wants all sorts of things. There's clash but there's also recognizable consensus on want. What I also see is that HN won't get what they want, and I don't believe they're any closer to effectively organizing to get what they want, whether it's unions or racially fair hiring or a different scheme in how money works.

HN is not effective, and that is why I view them as unhealthy. HN wants things and it shall not have them. You can put warmth and love in that package, but it's still impotent.


Hi, can you say more about how you have come to view HN as a 'them' - do you see the HN community as separate and apart from you as a member?


It's just textual flavor and not HN specific.


What are some examples of communities that are significantly "healthier" than HN?

I'm particularly curious about communities that are "similar" to HN. Use whatever definitions of "healthier" and "similar" you think are appropriate.


Look I don't think it's the medium really. HN is quite similar to Reddit. Reddit I wouldn't consider to be that healthy as it's really driven by strong politics and it's sometimes impossible to express an opinion reasonably without getting into trouble. The big difference: the people. I think HN is a healthy community because it consists to a degree of like minded people. Smart people with an interest in programming and technology business/startups. Whereas Reddit is everybody from teenagers to farmers. That's not to say I dislike Reddit. I was on that site many years.


I'm a big fan of the discussion and insightful comments provided by the community. Things tend to be quite negative though. I wonder if that's just how tech people are ¯\_(ツ)_/¯


> communities with controversy aren't necessarily 'unhealthy'

I recommend you explore the concept of "agonism" – which claims that (certain forms of) conflict and disagreement are essential components of a healthy democratic system. Many parallels could be drawn to online communities (specifically) and the curation of productive, social spaces (in general.)

In this era of conflict avoidance and information siloing... promoting the right sorts of disagreement might actually do a great social good!

Good luck with your assignment.


thank for suggesting the concept of 'agonism' here, would you say that HN enables or doesn't enable 'agonistic' relations well, such as the ability of its members to 'disagree', and how?


Even before we get to the "healthy" part, I'd argue HN is a true community, which is hard to say of other social networks today..

1. The commenters here have some common interests beyond the lowest common denominator of politics/pop culture/humor(memes). In larger networks this part often breaks down.

2. It genuinely has shared values - particularly curiosity, skepticism and debate. Plenty of negative ones too - cynicism, anger, grandiosity but hey :)

3. It is NOT a ad-click-maximizing dopamine slot-machine like FB. When networks go down that path, i think they stop being communities altogether and become something more like TV.

4. It is more resistant to group think than e.g Reddit subs like /r/investing because it has a broader scope I think.. networks with a overly narrow focuses inevitably become echo-chambers the network converges on a consensus view. HN is somehow not completely defined by "i'm interested in X, so lets go to /r/X", its broader than that, but narrow enough to not

Maybe i'm behind the times, but HN is one of the very few places I'd even call an online community, forget healthy. "Healthy" at the scale of a global community can only be a sterile echo chamber. HN is as unhealthy and flawed as its members, which is something to be proud of. I've never seen a real community of people I'd describe purely as healthy.


Thanks for your reply! I'm intrigued by this point, "HN is as unhealthy and flawed as its members, which is something to be proud of", could you say more? also, what do you mean by the part about 'healthy' at a global scale only being a 'sterile echo chamber'?


I'll try to explain it the best I can.. remember James Damore? (read this: https://www.theguardian.com/technology/2017/nov/16/james-dam...)

I happened to agree with what he said at the time (scares me to type this), because he talked about AVERAGE differences between genders as group, and i thought it was ridiculous to assert that men & women are identical in all ways from a biological perspective.

But i'm definitely kind of aspergersy/autistic, and after a LOT of reading and some private discussion with friends, i came to understand why everyone was so pissed at him. My friends know me, and they didn't stop being my friends the second I said that. This is what his girlfriend had to say:

"But after reading it a few times, and discussing it with him, her position mellowed; she even came to agree with one or two of his points. She maintains Damore was, for the most part, naive and wrong,"

So in happy offline world, a naive guy said a dumb thing, people got mad at him, but they forgave. If the memo had been only between him and his girlfriend, he would have learnt from that experience and come out a slightly better person.

------

But what happened in the online sphere, orchestrated by people who did not know him? He lost his job and any prospect of ever being hired again for years at least.

Consequences in the online world are FUCKED. There is no safe way to engage with controversy when the stakes are that high. Everything you said will be accessible to all people, for all time. And remember, everything from the heliocentric universe to the idea that gay people deserve equal treatment was controversial at one time.

Hence, online forums with real names attached become "sterile echo chambers" as I said.

HN is able to engage in some amount of controversial discussion without devolving into a lynch mob. Its a very rare thing. The whole idea of calling online forums "communities" at all grates at me because people forget how truly different these artificial spaces where we engage with context-less pieces of other people are to the real world.

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I think healthy at a truly global scale can only be either communities that completely stamp out controversial thought but end up saying nothing interesting , or those that don't but involve mob mentality and lynching. Those are the only 2 global level endgames for online networks, and they both suck in their own ways, but fundamentally because of human reasons. Only networks that aren't used by everyone have any shot of being in the healthy middle.


There’s a lot of comments on this thread, and I apologize if I’m saying anything that’s been said multiple times already.

I would say that HN is the healthiest comment driven site I’ve been part of in the 27 years I’ve been on the internet. It’s big, and still doesn’t succumb to the trolls who tend to be the biggest problem on anonymous comment threads. There are a few rules here that are pretty well policed, bit I think the single most important one is to read and respond to comments in the most positive light possible. It keeps threads civil, and tends to starve the trolls.

It also helps that we have very good moderators.

I will say that it feels it feels like the heart of what made HN isn’t as apparent anymore. Many of the strong core that was here isn’t as prevalent anymore, but despite this, and it’s seeming growth it still hasn’t succumbed to the poor behavior of a minority of users that tend to disrupt and subvert communities like this after a surprisingly short amount of time.

I keep coming back because the comments tend to have good gems, and a good take on the main article, without having to deal with most of the vitriol of most comment sections.


Hi Sankalp.

I've been on HN since before 2008. I've seen it change a lot. Before then, I was a regular on Slashdot, on IRC, on various phpBB boards, and, before that, dial-up BBSs. I've got a fairly healthy offline life too and have been a part of climbing communities, business communities, and outdoor communities, and have had organizational roles in some of those. So my opinions aren't worth more than anyone else's, but I've spent a lot of time developing them nonetheless.

Whether a community, online or not, is "healthy", or not, is largely a matter of perspective. You'll see a lot of people say some community isn't healthy, and then a lot of people say the same community is healthy for the same reasons that other people find it unhealthy. The only metric that makes sense to me is whether the community helps me to be a happier or better person. A community might have a lot of faults, but if the overall impact of the community on me is a positive one, then it's healthy -- for me.

So from that standpoint, HN has been good to me. I learn a lot from it, it helps me stay sharp in my part of the industry, it challenges me to learn new things all the time. Some of the stuff I've learned here, I've gone on to teach others (as faithfully as I could) or just shown other people how to find it here on their own.

There are a lot of smart people here and a lot of interesting content on all kinds of subjects. Sometimes a subject matter expert shows up to point out everything that's wrong with some content that I thought I was learning something from; from their perspective, that content made HN a little bit worse, but from my perspective, that content led to their participation and together that made HN a little bit better.

Sure, there are some "personalities" on here that some people disagree with from time to time, or maybe that a lot of people disagree with often. Well, those people are in every community and I don't think HN would be more healthy without them. They could, maybe, benefit from a little more humility, but so could I.

I'm a bit mercurial and I'm passionate about some topics, especially those involving the health and welfare of the people around me. And, honestly, I'm just a bit of a jerk sometimes, a fault that I developed young and something I have to work on every day. That's made me an "unhealthy" part of HN from time to time. It's also my humanity, though, and I don't think that the things I've written in a dispassionate voice have necessarily been better, or more impactful, or even received better, than the things I write passionately. But, I don't want to become a part of the problem, so mostly I try to be quiet and let the smarter people lead the discussion.

One of the healthiest parts of HN is Dan Gackle (~dang). Okay, so some of this might be interpreted as boot-licking, so you'll have to trust me when I say that nobody's ever accused me of loving authority. I have never, in any of my communities, online or offline, seen a more even-handed, fair-minded, or restrained person in a moderator role. There have been some articles written about his work here (https://thenewstack.io/the-beleaguered-moderators-who-keep-h..., https://www.newyorker.com/news/letter-from-silicon-valley/th..., https://qz.com/858124/why-y-combinators-hacker-news-silicon-...). I keep hanging around here in part because he and the other moderators here do such a great job overall. So, anybody ever wants to get rid of me, there ya go.

Their positions necessarily mean that they're going to piss somebody off now and again. They have the unenviable task of often asking people not to talk -- well, argue -- about the subjects they most want to talk or argue about. I'm amazed at how many people though instead say something like, "You're right, I was out of line, sorry." I wish this was a skill they could teach, I'd sign up for that class without a second thought.

I do wish we had a little more balance here. We need more outspoken women here for instance. I appreciated ~jl's presence here and a few others early on and was hopeful there would be more. We need to hear more from people who are experiencing the industry, or life, in a different way from the rest of us.

I wish also that there were more opportunities for people here to be, well, a little more "human", I guess. HN's nature leads it to sort of discourage humanity in the discussions. You have to make an effort to get to know anyone here, and mostly that happens outside of HN, in email or elsewhere. So to that extent, HN often feels less like a real community to me. I knew much more about the people in my old IRC communities.

The only other weakness I think HN has is the really short-lived nature of its discussions. In the past, online communities all had software that would allow discussions to continue for a little while, so if you read something interesting and wanted to say something interesting about it, but needed time to compose it or maybe do a little research before saying anything, that was fine. You could take a little bit of time to write something better, and people would still read it. On HN, once something isn't on the front page anymore, nobody reads it. If something is on the front page for a long time, then it usually gets so many comments that there's no point adding to them, because nobody will navigate through hundreds of other comments to find the new thing you wrote, even if it's good. And if something's on the front page for a short time, you have to rush to add to the discussion before it disappears forever. It's a bit like the whole forum is always doing a bit of methamphetamine, and that's not great.

I never know what to put in the last line of comments like these.


All judges of health are subjective obviously, and while HN has flaws I would judge it to be, yes.

The main thing I would point to justify that it is healthy is that the vast majority of the comments are informed, well written and productive. They add to the information in the linked article, and provide insight from multiple points of view.


There’s a very long and deep dive into the topic of healthy communities here https://waitbutwhy.com/2019/08/story-of-us.html which I enjoyed.

To borrow from that analysis I would say that HN do exhibit some tribal thinking tendencies but over all dissenting perspectives are tolerated enough to allow new knowledge about a wide variety of topics to bubble up.

As someone noted the seemingly large amount of subject experts present for those topics might contribute more to this than the actual culture though.

And often enough some self proclaimed expert, or an entire clique of them, spin off into some thread sharing their take. But I’d say there just enough skepticism presented to prevent things to devolve into pure cargo culting.


It can get very insular and dogmatic at times. Some common views -

1. "I don't know who would have smart speakers at home. " Most people don't care.

2. GOOGLE is Lord Voldemort.

3. FB is Sauron.

4. Startup life > Big company

5. "Who would live in the bay area. I am happy at my ranch doing remote work."


Re: 2 and 3.

I am old enough to remember the anti-M$ days. And how Slashdot childishly posted the Gates-Borg image on a lot of articles about Microsoft. Slashdot was a far unhealthier community than HN.


Like some of those views are silly, but I find it hard to get worked up when someone is passionately expressing one of them.

If I feel my buttons are regularly being pushed, then that is a sign of an unhealthy community. That's why I quit twitter.


There's also racism, sexism, occasional anti-semitism and nationalistic antagonism.

Just about any thread that mentions China, India, certain "politically incorrect" tech luminaries, race or gender politics tends to devolve into passionately expressed cesspools of toxicity and vitriol. Follow dang's account for a bit, he has to talk people down from the crazy ledge all the time. He's done it to me a couple of times, because this place just gets under my skin sometimes.


I consider those the more political posts, and pretty much any of those is guaranteed to be bad because modern society's political discourse is miserably bad. One thing I think is good about HN is that if you can filter those out, it becomes a pretty good place. My experience on twitter is that it is basically impossible to filter out the political stuff (I tried many things, its too hard). That, to me, makes it a lot less healthy.


The unhealthy part in both cases is the inability of erstwhile professional adults to have a civil and productive conversation about things that matter, and like as not, politics does matter. It matters a lot more than many of the topics that get discussed here, despite being sorted into the "mainstream, therefore off topic" bucket by most.

It's particularly unhealthy in HN's case because this community has the pretense of holding itself to a standard of intellectual merit and civility above the internet mainstream. We can have intellectually stimulating discussions about compiler design or type theory all day long but wander outside the "technical" box and suddenly people are screaming about white genocide and cultural marxism or spouting QAnon or anti-vaxx conspiracy theories.


Thanks, I'm fascinated that you bring up the 'inability...to have civil and productive conversation about things that matter, and like as not, politics does matter', what makes this the case here at HN, in your perspective? Also, can you say more about the how 'this community has the pretense of holding itself to a standard of intellectual merit and civility above the internet mainstream'? How do you think the this 'pretense' came to be held? why 'intellectual merit and civility'? and makes you say it is 'above' the internet mainstream?


Thanks for this, can you tell me more 'if you can filter those out'? what does that look like in practice, based on your own experience?


How is this really different from your average hallway conversation between co-workers?

Honest question. Worked in a big building.. sat in the kitchen area in the morning while people got coffee, this feels like how people converse.

And if that's the case, why is it so much harder to tolerate that in an online forum? It's less ephemeral than speech? We don't actually know each other?


Didn't say it's different / better / worse. Stated my perception


What I find interesting about some of these topics is that they vary by time of day. Which likely means they vary by region. E.g. you can make a comment critical of Google and during the night (in the US) get a ton of upvotes, and then during the day get downvoted to hell. There is more than one hivemind in play on HN.


I think there are views that are contrary to this in people who regularly browse it (like myself for example), it's just that they aren't held so vehemently that they have to announce or comment on it whenever it comes up, so you don't see as many comments contrary to these.


Hi, I'm not sure I follow - would you elaborate on these metaphors?


Voldemort/Sauron are the main bad guys in Harry Potter/Lord of the Rings respectively. He is just saying a common viewpoint here is Google/FB are evil.


Thanks for clarifying :)


This is correct


Hacker News is good because it's a middle ground. It's not toxic like metafilter where users know each other well enough to form factions. It's not as big as reddit so that you lose any sense of community.


Yes, I'd say for what it's trying to achieve it's pretty healthy and the responses here seem to confirm that. The limit of text only and the voting mechanism prevent the worst instincts and I think the moderation is okay.

I'd heard about it shortly after it started and have been following ever since although not as much as I used to.

I like it as a place to get exposed to "modern" software topics but I feel like I get more value out of it after learning the overall bias of the commenters.

I feel (no proof whatsoever) that the downvoting behavior suggests juvenile members are the heaviest voters.


Kind of. There are a lot of smart people who think that their expertise in one narrow domain transfers universally. There is a lot of bikeshedding and reinventing concepts from first principles, often badly.


Thanks, can you tell me more about the 'bikeshedding' at HN?


I would say it is sort of the online community equivalent of a healthy big city, not a healthy small town. As such, it's not reasonable to expect the same sense of community here as you would with a smaller social group.

Last I heard, HN gets about 5 million unique visitors a month. The human brain can cope effectively with a community of around 150 members.

For a time, I was the lead mod for The TAG Project. Prior to my arrival, the founder had done some good internal research on her group of online communities (a set of email lists) and found that 20 percent of members were regular and active, another 10 percent posted once or occasionally and the rest were lurkers.

This seems to be roughly true for other communities I have participated in elsewhere.

If you do the math, that means you will have about 150 active members posting regularly when you get to about 750 members. In my experience, once you get to about 750 or 800 members, you start seeing splinter groups form and you start getting new things budding out of that.

Other small email lists began to spin off of one of those email lists once it got big enough.

So if you want a strong sense of community, you are talking about a small town atmosphere where you have about 150 active members and some number of lurkers.

I have passingly thought that the leader board of HN should maybe be 150 names long instead of 100 to help foster some sense of community -- to help foster that same pattern of "there are 150 people whom we all know and can follow all the relationships and so forth" that you get with a smaller online community. But I don't feel strongly about it and I don't see any point in making it some hill to die on, so I think I have mentioned it in comments maybe once or twice before for some reason and that's it.*

Big cities rely on formality and such to account for the fact that we don't all know each other well etc. HN does a better job than most communities of actually applying the rules fairly even-handedly and not just playing favorites for certain insiders.

There are some really corrupt communities that pretend they are nice places, but the rules are applied by the mods completely differently for "insiders" versus "outsiders" and it's very toxic. No, they probably won't help you assimilate either.

This is not true here. The mods don't have to personally like you to give you a fair shake if you will make an effort to reform your bad habits and actually play by the rules.

I think HN is a healthy space, but no longer has a strong sense of community like it did when I first joined. But I was always an outsider looking in who never really got to benefit from that strong sense of community (in fact, it arguably did me a lot of harm).

I stuck around because it had those big city formality things already going on and was kind of the least worst option for my needs and purposes. It had virtues that helped me make it work for me in spite of humans being human and certain problems (like sexism) being rampant and inescapable across the globe.

* Edit: I run my mouth a lot. It's probably more than twice in the last decade, but I certainly don't harp on it.


You've come the closest to the point I wanted to make -- I think, in a "healthy community", the members recognize each other as members. Otherwise, you're not a community.

Your idea that HN is more like an economically healthy city than a socially healthy town sounds like another take on that idea. I think it conflicts with this suggestion:

> I have passingly thought that the leader board of HN should maybe be 150 names long instead of 100 to help foster some sense of community -- to help foster that same pattern of "there are 150 people whom we all know and can follow all the relationships and so forth" that you get with a smaller online community.

The problem is that the leaderboard is a list of community heroes, not a list of community members. You may know who tptacek is, but he doesn't know who you are. (In general.) By my criterion, that means he is a part of the community, and you're not.


I don't see a conflict. Making people aware of who the supposed insiders/"real community members" are to foster a sense of community has potential value for the group at large.

I don't actually think there is a core community any longer. I don't think everyone on the leader board exchanges emails or something.

I've spent time on the leader board under a previous handle. I appear to be the only woman to have done that. It absolutely wasn't some magic "in" where I suddenly joined some club and all that. I've been around enough to know they aren't all friends or something.

Members of the leader board come and go. Edit: By which I mean making the leader board isn't some kind of permanent status. I'm not the only person who used to be on the leader board and still participates.

A social group of this size fundamentally works differently from a small town. That doesn't mean that only hardcore insiders benefit from a sense of community.

Probably, the reason people talk a lot about famous celebrities and popular movies and TV shows on the internet is because those are touchstones we have in common to help socially orient ourselves, smooth communication, etc.

Fostering a sense of community can help establish community norms, help newcomers orient and figure out how to fit in, etc. No, participating here isn't going to be the same as living in a tiny town of 150 people your entire life. It doesn't need to be to benefit members and for things to generally run better when we apply some means to help establish cultural norms, etc.


Would you be willing to say more about this bit?: "But I was always an outsider looking in who never really got to benefit from that strong sense of community (in fact, it arguably did me a lot of harm)." I'm interested in this outside/insider dynamic, and how those correspond to a member's sense of community (leaving aside for the moment whether HN is a community), as well as the experiences of harm that members have had because of those dynamics.


I'm a woman. HN is overwhelmingly male and was distinctly unwelcoming of women when I first joined more than a decade ago under a different handle.

There are many people that have readily used HN as a means to establish or grow an online income. That was a goal of mine well before I ever heard of HN, but it's been a huge uphill battle to get taken seriously here and get treated like someone knowledgeable who needs and deserves an income.

I was homeless for nearly six years of the more than ten that I have been here and was getting dismissively told "get a real job" repeatedly in response to my efforts to try to develop an online income from the street. Men didn't really want to talk to me except to inquire if I might be willing to have coffee with them sometime, aka they were looking for a hookup while literally not caring that I was so poor I often went hungry.

There is a long history in my life of people thanking me for what I know and what I contribute to various online communities I have participated in and gushing at me and wanting to reach out to me for some feel good emotional connection. I was a full-time wife and mom for a lot of years. The world interprets me as very caring, has big feels about how caring I am towards them and then insists this isn't worth money, doesn't merit an income and is valuable to them apparently precisely because it is authentic and comes from the heart and isn't done for money.

It's amazingly sick stuff where they expect to benefit for free, they are very touched that I care about them and their response is not only that they don't care about me and my welfare, they are actively and openly hostile to my need to establish an income. Almost no one goes "What she brings to the table adds value, she deserves an income for adding value, so I should do one or more of the following in response to sincerely appreciating what she adds here: support her Patreon, leave a tip, hire her to do some writing, recommend her work to other people, promote her writing, etc so she can stop being dirt poor."

This is not unique to HN, but it's especially galling because it's perfectly normal behavior on HN to be participating here for purposes of developing an online earned income. It's also especially galling because I appear to be the highest ranked woman here. Between my old handle and this one, I have more than 50k karma which would put me respectably high on the leader board if it were all under one handle and I appear to be the only woman to have ever spent time on the leader board.

There are self-made millionaires on the leader board whose income comes at least in part from being active participants on HN. For men, HN is an opportunity to promote their work and network.

For me, it's been an opportunity to be sexually harassed by people content to watch me starve. Any time I talk about being the highest ranked woman here, I get attacked and dismissed as being obsessed with meaningless internet points. Meanwhile, it used to be pretty common for men on HN to tell each other "You have a lot of karma on HN. That's evidence you are uncommonly competent." and similar.

That seems to be less common these days, perhaps because I've pointed out at times that there is a double standard. Rather than admit that maybe it means I'm smart and deserving of respect, it seems they've stopped saying that to each other.

That's the really ugly version of more than a decade of participation. It's not all downside and hopefully answering your question will not lead to the usual pile on of ugly, dismissive personal attacks for commenting on it.

If I got nothing out of participating here, I wouldn't be here. But I certainly don't get what the guys get and I certainly haven't gotten the career enhancement I was looking for, which is clearly and obviously available if you are male.

(No, I don't want to hear for the umpteenth time that I'm just doing it wrong and sexism is not the problem. If I'm doing it wrong, why am I the highest ranked woman here? Where are all the women doing it right if it's just me and not sexist bullshit?)

Networking has mostly been a fail. Historically, men either didn't want to email me at all or they only emailed me to hit on me, while not giving a rat's ass about my dire and intractable financial problems.

After more than a decade, people are finally willing to email me for reasons other than to say "So, sugar, when can we have coffee?" but that puts me a decade behind on career development and I remain dirt poor at this point.


Just want to say that I think your voice on this forum is one of many that contribute to HN being a "healthy online community." I always appreciate the matter-of-factness in your writing, and the issues that you continually raise.

Escaping poverty is easily as hard as trying to escape Earth's gravity well. I wish you the best of luck in attaining a healthier financial situation. If I could afford to, I would donate to your patreon directly.


Thank you.

My ability to speak frankly is one part me and my history, one part the rest of HN. Over the years, I've been thrown off of several forums. Most of the world is quick to shut down criticism and look for a scapegoat, usually the person giving the criticism.

I'm well aware I can be hard to take. I'm still here in part because it isn't at all lost on me that most social groups would have long ago run me off rather than continue to listen to my unflinching appraisal of all that's wrong with the world and how that expresses itself in the microcosm we share in this virtual space.

I've seen forward progress. And the thing is that most revolutions are bloody and violent and there's a lot of collateral damage. And there's also that principle that "Going to war to preserve the peace is like fucking to preserve virginity."

A desire for revenge and a desire for actual solutions is often at odds.

I think whatever changes have gone down because of HN's willingness to put up with my uncomfortable presence probably quietly cuts more deeply to the heart of certain problems than a lot of other efforts in the world.


I posted something slightly wrong by accident and was voted down like crazy. In a human conversation it would have been easily corrected. But on the whole, I really like the HN community.


Hi there, when it happened, did that experience of being downvoted change your perspective on the 'health' of HN? can you say more about contrasts between a human conversation and the conversations on HN?


Well, I noticed the downvotes. It didn't ruin my day but I wondered why. I didn't notice my mistake. After a few hours somebody commented correcting me. Oh yeah, oops, that was what I meant. Did that change my perspective? Not sure. Voting is a rather crude way to do things but its easy to implement and sometimes is useful.


Sometimes I wish there was a rule that you had to reply to a comment before you can downvote it.

I see people say things, and their comment starts going grey, and from that I can infer that more than one person found what they said disagreeable, but no replies – none of those people have explained why they disagree. The commenter (and observers such as myself) just have to guess why.

(Often, when I see a comment going grey for unclear reasons, I'll give it a compensatory upvote. I'm sure I'm not the only person who does this.)


I feel sometimes you get upvoted or downvoted more depending on politics more on the inner comment quality.

For pure tech and startup comments, I would say it's very healthy.


Here you find a lot of people trying hard and learning or already building something in accordance with proven and successful guidelines, which is much better than many similar internet aggregations out there. After that, sure, there is some latent negativity on here, it sometimes resembles a cult and it is not the Red Cross charity for sure. All in all, healthy maybe, a daily nudge for sure.


From my perspective it’s pretty healthy. It’s just very insular and inward focussed. Checkout n-gate which does a great job of pointing out the inherent contradictions here. My only other criticism is that moderation tries too hard to make this place “of great minds discussing ideas” outside of material conditions. Lots of nasty stuff gets a pass for being academically delivered.

I do find it funny that a lot of posters find this place left leaning. I guess I could see it as such if you take left wing as Democratic neoliberalism but from a lefty European perspective it’s the same uninspired, technocratic guff we get from our mainstream right wing parties.


> What criteria do you use to determine 'health' in online communities?

Level of activity, quality of discourse (that's hard to measure, but like art vs. the pronz, "I know it when I see it"), ease of use, and the ability to get and give useful feedback on relevant topics.

> How do these differ from those criteria you use to determine ‘health’ in offline communities you are in?

Mostly the same. "If you're the smartest person in the room... find a new room" is true in real life as online. Things like culture, language, and hygiene are more of a consideration in person; I don't care what you smell like when you're posting on reddit.

> How does HN exemplify or not exemplify 'healthy' behaviors? What behaviors of your own would you acknowledge may or may not contribute to the overall ‘health’ of HN?

Active, knowledgeable, and able to refute obviously bad points (though it still has its circlejerks at times) -- I would characterize this as healthy. HN also has a specific focus -- highly technical -- and is free of ads and other unwelcome overt marketing (though I'm 100% sure there is covert marketing happening). It is an organ of YCombinator, so some degree of start-up shilling is expected and tolerated (even welcome, sometimes), but again it is expected and thus easy to avoid or ignore.

HN also is able to get rid of or generally marginalize the few, obviously toxic posters. They show up, no doubt, but are fairly hard to find compared to some of the clearly bad-faith subreddits like fatpeoplehate or the like.

>How did you get into HN? Who introduced you? What makes you stay?

Regular reddit and slashdot user, lots of overlap with those sites. I stay mostly because it is a fairly healthy tech forum; see the reasons above. HN also represents (generally) an older (as in, not 19-year-old wanna be hacker, but like 29-45 year old who has been around) professional crowd, with a very heavy focus on tech. That said, HN also has enough people who aren't in IT to keep it interesting. The level of education and overall work experience is considerably higher than a lot of other forums, as is the "grown-up-in-the-room", peer-to-peer feel of the place. By comparison, some subreddits like r/relationships or r/legaladvice is full of people talking entirely out of their ass, or with no sense of reality or self-awareness (or just straight up trolling).


This site suffers from extreme group-think. Comments are essentially predictable, as anyone who disagrees with the public opinion will either refrain from posting or not get upvotes anyway. This is what you get from sorting content by vote count. I think that, ironically, the problem is technical and not so much social.


Thanks for raising this point - what makes you say that 'technical' and 'social' are separable as it relates to the problem of 'group-think' and 'sorting content by vote count'?


My guess would be that there's a feedback effect, where posters learn to only post comments which are likely to get upvotes. The net effect is that shared opinions converge. Ideally a comment section would be a sample of the whole distribution of opinions, while in practice only the mode of this distribution is represented. This is a direct effect of having votes on comments.

With regards to your question, what I meant was that these two aspects are in fact non-separable. The technical solution (upvotes) shapes the social behavior (the type of discussion) very strongly.


Just replying to give you a data point, not to argue with anyone. Is there a way I can subscribe to get the results of your study?

1. Criteria for health in online communities: users are sincere and extend goodwill towards each other when they discuss topics. Many users (more than a tiny minority) contribute original ideas, personal stories and evidence of things they make. There is some effort required to contribute but members are incentivized to try by the anticipated responses and reactions of other members. Moderation is predictable and is emotionally intelligent. A critical mass of users are mature enough that norms don’t quickly change, and there is no mechanism a small minority can use to be over-represented when administration considers the wishes of the community (i.e. the Metafilter problem.) The community does not believe that its comments are the main attraction to the site. This isn’t a complete list.

2. How the criteria differs from offline community health: online communities are mostly discussion whereas offline communities work together, share meals, and so on, so it’s vital for the discussion to be high quality online in order for the community to be healthy. Offline communities have greeting and parting rituals that shape them.

3. How HN exemplifies healthy or unhealthy behaviors: HN mostly exemplifies healthy behaviors. There is a minority of users who are too immature and inexperienced to make valuable contributions, and a smaller minority who are antisocial. This percentage doesn’t seem to be increasing quickly, though. A substantial number of HN users believe comments are the main draw to the site, which is an unhealthy mindset to the degree those users are willing to let the quality of the links and text posts degrade.

4. Behaviors of my own that contribute: I try to extend goodwill towards users and encourage discussion of particulars, rather than fighting over general statements. On the other hand, I have a tendency to participate in inconsequential/creativity-free conversations that need to stay below a threshold to continue to attract users who have more to offer. I also downvote a lot of comments that attack other users or write unhinged, insubstantial polemics.

5. How I got into HN: I came here from a Paul Graham essay in 2008-2009 (different username.) He had a link to HN on his personal site. At the time, I was developing heavily in Rails and learned a lot from the Ruby-oriented and JS framework articles.

6. Who introduced me: See above. I didn’t know another HN reader personally for years, or at least didn’t know whether I knew one.

7. What makes me stay: the links and Show HN are interesting. Ultimately, good content drives good discussion.


Thanks for the interest, and being so thorough. I do hope to share my result here, so that this can be part of an on-going conversation. I'm not sure about how subscribing works on HN, but I'm currently considering making results available through an edit to the original post of this AskHN. Hope that works!

Here are other thoughts and questions I have for your points:

2 - your point about rituals needed to shape an offline community is fascinating, do you find that there are any adjacent rituals for online communities?

3 - I hadn't realized that quality degrading for links, but not comments would be a pattern that arrives but would love to hear more about this if you're willing to offer more details!

5 - can you say more about the 'stay below a threshold to continue to attract users who have more to offer' bit?


Thanks. I don’t think most people will see the edited post. Would you consider collecting email addresses from people and sending the report that way?

2. I’ve seen various online facsimiles of offline rituals but I can’t say whether they’re effective.

3. I meant to say that degrading link/content quality precedes degrading comment quality. I thought about it more and not every community is going to be like that, though. Sometimes community/comment degradation happens first. I think one will always cause the other to happen, though, and the unhealthy dynamic in either case is to believe that the primary thing that drives quality in the rest of the community is not really the point anymore.

5. A healthy community needs to attract quality members and convince them to invest in the community with creative contributions and discussions. If the signal-to-noise ratio drops too much, the community won’t be as attractive to those members (and will attract members who find opportunity or affinity in a lower quality community, creating a cycle.)


>no mechanism a small minority can use to be over-represented when administration considers the wishes of the community (i.e. the Metafilter problem.)

I agree that is a decent criterion for health, but is metafilter really so notorious for special interest coddling? I always found the administration there fairly transparent, especially around topics of decision-making. Did I miss something scandalous? I tend to hold them up as the only example I know of for a healthy general-purpose discussion forum.


Just to explain, I’m saying the dynamic in MetaTalk itself is unhealthy, not the resulting policy changes (separate question.) MetaTalk encourages incessant participation in controversial threads by users who want to influence the site, which then draws users who make valuable contributions to the rest of the site into MetaTalk to defend the viewpoints of themselves or others, which decreases participation across the site. It also creates an unnecessary opportunity for long-time members to get upset and close their accounts. Over time, MetaTalk has fatigued the staff, so they have implemented controls to limit discussion, which in turn upset community members who feel they are denied access to that backchannel, which has driven participation in new side channels that respect fewer of the site’s norms.

Hopefully that makes sense. Keep in mind it’s my opinion. I still consider MetaFilter a generally healthy community, too.


Yes metafilter is a mess. The number of reasonable people who have abandoned that community is very high.

Bad actors everywhere are really all the same. They build up good will with insightful content and active participation, then they use that to strong arm the community to further their personal biases.

As the parent comment said, the mods at metafilter are too close to the community. Being involved can be a good thing but I think the mods have taken for granted how it allows them to be exploited and bullied by a very vocal minority.


It's healthy in some ways and unhealthy in others. Overall, I guess I'd have to say that it's healthy since the quality of the content and discussion far exceeds Reddit, Twitter, etc.

But it's not without serious flaws. As others may have mentioned, there's a lot of groupthink here that's shrouded under very academic/intellectual pretense. Because everyone wants to look like they're on the cutting edge, the community creates this illusion that "only real developers use <insert language/framework of the day>". I'm almost certain that a lot of content gets no attention or isn't discussed because it's not considered cool.

However, this is nothing new. I haven't really seen this community degrade in that sense.

What has degraded is the community's attitude towards voting/downvoting. In my opinion, as I have expressed many times, the comment voting system is broken. Obviously, there needs to be some kind of community moderation, so I'm not necessarily saying that the system should be abolished(not yet), but it's not functioning that well in its current state. Users have to be extremely careful about what they post because, if misinterpreted in the slightest way, your opinion, even if civilized and valid, will be demoted. If your comment is even the slightest shade of grey, few will take it seriously, and it will be pushed down on the heap. All it takes is a few people to not like what you have to say and press the down arrow in the belief that their dislike should mean something.

Over the past maybe 4 years, I've noticed more people taking advantage of downvoting rather harmless comments without creating a discussion about why they feel that way. This is harmful because, due to the mechanics of downvoting, people are de-legitimizing others when they should really only reserve the down arrow button for "This comment is blatantly rule-breaking/offensive/wrong, and others shouldn't see it". The latter really should be a rarity.

I don't know if it's just the politics of our time that have encouraged everyone to hold strong opinions on everything, but the increase in downvoting behavior makes me believe that downvoting should be removed and replaced with flagging. Maybe HN runs on bare bones, but if something isn't breaking the rules, then it shouldn't be suppressed, but if something breaks the rules, moderation should know about it rather than letting randos on the internet determine what's legitimate and what isn't.

TL;DR The community is healthy in that it has above-average caliber in discussion, but there's a higher level of intellectual suppression and back-patting than I've seen elsewhere.


> How did you get into HN? Who introduced you?

We have pretty much the same story in this regard.

> What makes you stay?

An important part of what makes me stay is the straightforward design of the website :) and it's lightweight, so it loads even on slow networks which tend to be fairly common where I live.


Hello Sankalp, I am starting an online community for financial services professionals. They have decimated by this crisis. If you have any draft of your paper, I would love to read and maybe we could learn from others' mistakes. Thks. jb at kivfinance dot com


I think there are two axes to consider.

Is it possible to have reasoned debate? Yes.

Is the community a bubble? Are some topics and ideas which are immediately shut down? Yes.

It's possible that you have to have some of the second in order to get some of the first.


It's heavily moderated, so we can't really tell, but probably not, because most of us lives in the tech bubble with good salaries, good opportunities, whine about small stupid things and such (including myself).


I'm not sure whether this makes things more or less healthy, but because HN really downplays the posters of links and comments, I don't really have any sense of personalities on the site like I do elsewhere.


I am just gonna say that I think Metafilter is a much healthier place than HN.


Metafilter is like any community. You'll enjoy it if you buy into most of the group think. Even hacker news has that guy who does great satire of how out of touch this place can be.

I favor hacker news over metafilter specifically because this place is less of a community of familiars. On metafilter the spirit of ingroup/outgroup behavior and the bullying that comes with that is intense. I barely even contribute there but the amount of nasty, mean spirited and passive aggressive interaction there is depressing. Lots of people like the idea of metafilter until they actually try to contribute in good faith and see the result.


It would be helpful if you can explain why. What makes for a healthy online community in your definition and how does Metafilter meet that?


Metafilter now requires a nominal fee to participate, which cuts down on trolls and sockpuppets. It also limits you to one topic post per day, which cuts down on spam.

Quality and quantity seem to be inversely related in social media.


It used to be, but the culture wars drove me away from it years ago. I think I checked out after this discussion: https://www.metafilter.com/145707/Privilege-doesnt-mean-you-...


This is one of the reasons I think it is healthier. A post about the problems of not being a white middle class male no longer has to have its comments devolve into people attempting to explain why this particular kind of person has a right to exist, or what it is like to be one.


Agreed. It's very much a culture of internalized "progressive stack" commenting.

Plus, all of the things Metafilter "doesn't do well" (a list which grows), the departure of the old guard (if they were not run out of town), and so forth.


Agreed. I think it's a combination of maturity in the participants (the symbolic $5 helps here), and also tough but fair moderating really helps.


Some measures of toxicity briefly mentioned here https://news.ycombinator.com/item?id=22691540


With respect to it's goals, it is a healthy community. But in general, it suffers from several echo-chamber ailments that are difficult to overcome for any community.


Anna Wiener makes commentary in her book Uncanny Valley that's pretty on the nose, and I know I wouldn't be able to do it justice. Worth a read.


Pretty healthy, as a comparison, is a lot better than Stackoverflow as it feels I can’t say anything without getting voted down unless I please their gods


imo, “mostly”. its my impression that this community is very defensive at times, especially when it comes to issues of inequality along gender lines


I've always found discussions to have a variety of perspectives which is cool. I just wonder if the community is mostly men.


I would say it's well above average, mostly intelligent respectful discourse with the occasional religious person or jerk.


thanks, can you say more about what you think makes a member of an online community, in this instance HN, a 'jerk' ?


not sure if your looking for multiple communities, but you might also check out indiehackers.com


thanks, I hadn't heard of that community before!


Most people self censor here. Alternative points of view are not debated, they are flagged. Ask yourself how good of a job it did to help people get the picture about Corona, while other places (like my twitter) proved much more valuable. Health level 50%. It s a legacy community largely saved by having a more aged demographic than reddit.


It's better than most but it's still a bubble that doesn't match the real-world.


There's a phrase for when an online forum becomes less of a bubble and more representative of the real world. It's called the Eternal September, and people usually aren't happy when it happens.


Yes, there are strong ideological echo chambers here. It is also left leaning.



> Stop me before I link again.

STOP :)


I would say it's a mix. Of course when it comes to health insurance or immigration for example it's left leaning. On the other hand YCombinator and VCs in part operate like banks. At least in the past very long working hours were somehow accepted. These are rather conservative ways to go.


When I first started lurking here, I would have agreed with you. As the community has grown, I'd say it's more center-right than center-left nowadays.

There's the unsurprising pro-business attitude that has a heavy libertarian lean, the 'don't tell me what I can and can't say, SJW' to the social commentary, lots of 'they need to work harder' attitude towards the less-fortunate, and also the 'government is always out to get us' conspiracy theorists have become more common. That sort of commenting has been around for a while, but it's really grown in recent years.


When I first started lurking here, I would have agreed with you. As the community has grown, I'd say it's more center-right than center-left nowadays.

Interesting. My subjective experience leads me to feel the progression has been exactly opposite of that. When I first started here, the site did seem somewhat libertarian leaning, pro-capitalism, pro-entrepreneurship, etc. (not to mention more optimistic and less cynical overall). But over time the prevailing zeitgeist here definitely seems to have shifted to a more anti-capitalist, pro-government, collectivism oriented outlook.


> a more anti-capitalist, pro-government, collectivism oriented outlook

As someone who meets that description and has been here for ~8 years, I've always felt that there's been an absolute dearth of anti-capitalists (communists, socialists, anarchists, etc) on HN. Could you point me to some examples (posts and/or members) who meet that description?

:-)


I personally have leftist tendencies, but avoid that on here because it's a one way ticket to your comment being nearly invisible. Plus its damn near useless when the consensus is "socialism is when the government does stuff" and socdems are labeled as full blown communists


Honestly, it's never occurred to me to keep a catalog of names & posts so that I could one day answer this exact question. And a lot of people that I might cite if I had time to spend hours trawling through the HN comment history might not self-identify as "anti-capitalist" or "leftist", or "socialist" or anything else.

That said, I absolutely feel like you see a lot more comments these days, that are generally negative towards capitalism and the libertarian mindset, compared to a few years ago. Look at almost any post mentioning Uber or AirBnB for example, and it will be filled with people saying "Uber made a business model out of breaking the law for profit" or "AirBnB should be more heavily regulated than they are", and so on and so on. And the comments that say things like "well, this is what you get with late stage capitalism", yadda, yadda... it all seems a lot more prevalent than in the past.

And, hey...I'm not even going to say that some of it hasn't been earned. Big tech companies have made more than a few decisions that have brought them a lot of enmity, and they should have known that would happen.

And getting away from the capitalism point, it seems to me that in these days it's much more likely that a post which comes off as "pro gun" or "anti taxation" will be quickly down-voted into oblivion.

Anyway, it's interesting that two different people can see the shift (if there is such a thing) in the HN zeitgeist so completely differently. I'm not sure what that tells us...


Socially left-learning, sure (at least in some ways). But also a strong libertarian streak. And also an overwhelming white male bias. Not surprising given its primary audience.


> But also a strong libertarian streak.

Maybe that's just availability bias[0] but I feel that crowd has shrunken significantly over time.

[0] https://news.ycombinator.com/item?id=22633747


a healthy amount of groupthink


I was about to say that if you quantify human individuality, then HN would have a low score. Anything with a downvote mechanism will eventually lead to conformity of opinion, especially if downvotes are public (ie. gray text).


Friend of mine spent 16 years in the coast guard during which the coast guard started recruiting women into the ranks. I remember someone asking him what he thought of women in the coast guard and he said, 'Any group composed of one sex is dysfunctional'


Hello Sankalp, good questions, here's my responses:

What criteria do you use to determine 'health' in online communities?

Depends on the context, for example, commercial/business health may vary from the actual health of the members interactions that make up a given community. Personally, I would assess the health of HN community based on raw engagement numbers as well as a qualitative assessment of the interaction value, like:

Are the topics relevant to human growth & evolution of the mind? Diverse? Intelligent? Controversial at times? Is the content I am exposed to and consuming making me a better _________ ? Do community participants interact in a way that fosters understanding and knowledge transfer/gain? Are members willing to admit what they don't know, when they are wrong, and respectfully disagree in the mean time? Are there a lot of blatant trolls/negative or useless quips/spam?

What is your working definition of "success" and "health" is what I would wonder given that you and your institution are apparently investing resources here?

How do these differ from those criteria you use to determine ‘health’ in offline communities you are in?

For me, they don't differ much - same criteria, expectations and standards sought elsewhere online.

How does HN exemplify or not exemplify 'healthy' behaviors?

Not sure how moderated the forum behind the scenes, but I rarely am subjected to irrelevant, toxic, rude commentary, so props to whomever/however they pull that off because it keeps many people actively returning and engaging in best practices aka healthy behavior.

Also, love how dead simple and basic the interface is, don't ever change HN!

One thing I do wish would be clearer communicated / understood is how the algorithm works as in 'why am I seeing what i am seeing?' I might be missing this already shared, but it would make for a healthier community by being as transparent as possible about this because it builds trust in the platform.

What behaviors of your own would you acknowledge may or may not contribute to the overall ‘health’ of HN?

I'm just here to listen learn from smart people, (in fact I was a lurker for almost 10 years before more recently creating an account to facilitate my goal of writing more). My hope would be that individually my impact or value this community is a net positive :)

How did you get into HN? Who introduced you? What makes you stay?

I don't remember, I think everyone in the entrepreneur/hacker community just knows about it.

I will conclude by saying one aspect of this community that is unique and you may want to look into as you conduct your "health" and "success" research is: the role 'identity politics' has on the quality of conversations among members in a given community. I am unaware of another robust online community that places such a high emphasis on the caliber of content/conversations and low emphasis of who it's coming from as far as I can tell?


thanks so much for being so thorough, I'll offer my own impressions of 'success' and 'health' below the following questions to your response:

can you tell me more about whether, when you say 'it would make for a healthier community by being as transparent as possible' - you're referring to transparency of the platform, transparency of the culture, transparency of the membership?

when you describe yourself as 'just here to listen learn from smart people' and go on to say that you were 'a lurker' for a relatively long period of time, would you say that there's a connection between two? As in, members who feel certain role relations (i.e. just here to learn) to the HN community end up sustaining certain behaviors (i.e. lurking).

I'm not sure I know enough about 'identity politics' as you're using it here, but fascinated by this distinction between 'caliber of content' and 'who it's coming from' - what do you think or see as sustaining this 'high/low' emphasis the most?

Personally, and provisionally, I consider 'success' and 'health' to be as much about the ability of a community to sustain itself through a transition - shift in purpose, direction of vision, change in norms, etc - as much as the capabilities of its members to bring about these types of transitions.


Hello again,

"can you tell me more about whether, when you say 'it would make for a healthier community by being as transparent as possible' - you're referring to transparency of the platform, transparency of the culture, transparency of the membership?"

-Transparency around the manual methods & algorithms used on HN as a platform specifically when determining submission/content rankings. Is it 100% social voting?

when you describe yourself as 'just here to listen learn from smart people' and go on to say that you were 'a lurker' for a relatively long period of time, would you say that there's a connection between two? As in, members who feel certain role relations (i.e. just here to learn) to the HN community end up sustaining certain behaviors (i.e. lurking).

-I don't understand this question, but I think it's just more my nature to be a fly on the wall by default.

I'm not sure I know enough about 'identity politics' as you're using it here, but fascinated by this distinction between 'caliber of content' and 'who it's coming from' - what do you think or see as sustaining this 'high/low' emphasis the most?

-Again, I don't really understand this question the way its worded? But first and foremost it starts with the way the platform is designed. Think about how little personally identifiable information is required to join and participate this community. All you get is a random handle (which I'd wager most people don't even look at anyways) and nothing else asked, needed, or wanted. It's actually great equalizer on many levels.

...and because of this design approach, how little emphasis is found around here on who we physically are in terms of age, race, ethnicity, gender, location, orientation, disability, etc. These components of our 'identity' are largely if not completely irrelevant in this community. Effectively, what this does is it creates and keeps more space for the intellect to speak freely and for itself without distractions, subconscious biases, etc. stemming from the "who" we are outside - rather it's much more about what's going inside!

I don't know what to call this hypothetical relationship whereas less identity politics = better content, conversational qualities, and learning opportunities...(read: health) but there's something bigger at play here on HN vs any other scaled social community/forum I am aware of - save for some niche subreddits. (And Twitter would be just about the exact opposite, which maybe healthy as a business operation, but not nearly as healthy in the community sense for me at least). Maybe because the nature of the topics and shared interests on HN is grounded much more in the rational, logical, mathematical, scientific realm? Does this place and emphasis the pursuit of truth and reason above all else? Does HN intentionally lack the emotional side of humanity, and therefore is deemed "healthier" among certain types of people?

Personally, and provisionally, I consider 'success' and 'health' to be as much about the ability of a community to sustain itself through a transition - shift in purpose, direction of vision, change in norms, etc - as much as the capabilities of its members to bring about these types of transitions.

-Thanks for answering that and reading mine.


Since nobody's mentioned it yet, you would be very wise to pay attention to the demographic(s) of this community vs other communities. They explain a whole lot of the behavior and opinions that are popular here vs elsewhere.


thanks, can you say more about this? which aspects of the HN demographic do you see as being important to consider here?


That's an interesting question. I think HN has its good and its bad sides.

What I like about HN is the (usually) high quality of discussion. You're likely not gonna get hit with insults or low blows or trolling on this site. I think this is in part due to the great moderation (I always wonder how they're able to pull that off so well with so little staff) but it's also manifested in the culture here. Commenting on HN just feels different than on Twitter, for example.

I've also noticed that I act differently on HN compared to other circles that I'm in. Like, VERY different. On HN, people (me including) share way less details about themselves and their emotions (from what I've seen - I'm not a credible source for data), to the point where it sometimes feels like you're talking to a bunch of robots. Compare that to Twitter: I'm mostly just on Twitter to follow people I relate to for their portrayal of character online (be it real or staged). I'm also more open to show my own emotions on Twitter (though that has its limits as well). However, I wouldn't engage in a serious discussion on Twitter or use it as a source of information.

Generally I don't think HN really has a concept of "community". It's just a place where a lot of information is flung around and people (mostly serious and professional) come to talk about it but you don't really form "bonds" or "networks" on HN. I mean, sometimes you don't even read the name of the person you're replying to. That's why I like to think of it as "the least social network".

I don't take it too seriously either. Like okay, maybe HN has moved the needle in the real world sometimes but I think most of the discussion here doesn't have a real impact other than that we're entertained for the moment. (Though it would be interesting to see an analysis of what HN has or might have done in the real world.) Therefore I also sometimes see it as a bit of a "roleplay" where you act in a fancy way just for fun. Like, I'm not trying to mock anyone, I say exactly what I would say IRL, just in a more formal and correct manner and I think it's nice to do that occasionally but I don't know why. I'd like to know what others on this site think about that.

All in all, I don't know. There's a lot more to the question if a site is "healthy" I think and in the end it greatly depends on the receiver. HN also has a couple of mannerisms that could make it a bad experience for some, like strongly favoring some concepts and technologies while being extremely pessimistic on the rest. I'm glad there is something like HN but I think it could be a bit more open (to new ideas, different views, etc.) and, for the lack of a better word, human.

Addendum: While writing this I had the idea that Hacker News is filled with an equal amount of humans and (actual) robots and the humans are trained to be more robotic while the robots are trained to be more human, to prepare the singularity. That could make for an interesting novel.


It's a hard question to answer. It's healthy in that it encourages discussion due to skeptics of all kinds. However, it can get very pedantic at times, where some people nitpick not over the post itself but some non-pertinent detail about the post, such as the title, website loading speed, trackers, and so on; the content metadata, as it were, rather than the content itself. This is quite annoying to read through. If I were to make a new forum, I'd want something like the following stipulations for posters:

- Steel-man all arguments: consider the best possible interpretation of the argument, and if you need to, consider playing the devil's advocate not only for the post you are replying to, but also your own post. I've written a lot of philosophy papers and they strongly advocate this point, that you must consider each and every single counter objection. I know that HN rules include consideration of the best possible interpretation, but it may not be enforced strictly enough.

- Do not comment if you cannot do the above. This includes short one sentence comments that should be permitted if they truly and exemplarily contribute to the conversation, such as a necessary piece of information. Too often I see pithy quotes or humor, which, while interesting, are not very suitable to argumentation in the formal sense.

- Focus on the main content, not metadata. As above, many posters comment on something that is not part of the content but its metadata. This goes hand in hand with the "best possible interpretation" clause. If you so feel the need to nitpick over the title, do so only after addressing the content at hand.

How does one achieve this? People run on incentives, so the design of the forum must incentivize people to act in this way. On one end you have Twitter, which incentivizes short, flame-baiting "hot takes" over long-form discussion. This is inherently and entirely due to the _design_ of the site alone, where the 140 (now 280) character limit creates these incentives. On the other hand, you have academic paper communities, which incentivize understanding long-form content lest a reader misunderstands a paper, creates an opposing paper, publishes it, and is socially ridiculed for not having noticed the misunderstanding sooner. In other words, the design of the forum incentivizes the reader to digest content fully. The hypothetical forum would stand somewhere in the middle.

Now, to achieve this in practice, versus theory, there are certain designs you can have to do so:

- Strict moderation. This is similar to the moderation levels of /r/AskScience or /r/AskHistorians on Reddit where low-effort comments and even branches are removed. This is the easiest to implement technologically but also the hardest sociologically, due to needing manpower and choosing acceptable moderators.

- No downvoting, and no showing numbers of votes. HN does this well to some extent, but you still see branches downvoted for differing opinions. Perhaps one can only downvote or report posts with a rational reason, basically held to the same standards as if they were to reply to it.

- Randomizing content to a certain degree. HN and Reddit have algorithms to do this so that the top-most content is not always shown.

- Sorting and filtering any and all posts based on content and votes. This is more of a convenience feature but I wish more sites could let you sort and filter by certain tags or number of votes, and by date, like reddit and HN with the Algolia search.

That's what I've thought of for now, I know it doesn't exactly answer your question but these were a few things that annoy me about most fora.


thanks for this response, and for making these suggestions of a new forum as a contrast to HN — are you seeing 'content' and 'content metadata' as two distinct modes with which HN members make comments? Is there perhaps a balance between both, such that you wouldn't find discussion 'annoying' to read through, while also ensuring that members don't feel at a loss if their comments are removed for being one or the other?


Yeah I suppose they are different modes, I see comments exclusively nitpicking things without any other discussion, and I see other comments not doing any nitpicking. The balance is most likely nitpick only after you've addressed the main points, just like in real life. You wouldn't talk to someone and only comment on their grammar for example, without discussion the content of what they're talking about.


What criteria do you use to determine 'health' in online communities?

This is a question that I think is too broad to be worthwhile, because signs of health in one community aren't necessarily signs of health for another.

As an example of two communities that are effectively polar opposites (at least in theory, anyway; in reality they're pretty close): HN & /r/NFL.

'Health' in /r/NFL's case is closer to emulating a gathering on someone's couch to watch American football. Checking a random example off the front page, the comment section has a Nazi pun at the top, and countless single- or double-word replies to that. It seems pretty healthy.

'Health' in HN's case can be taken a few different ways.

If we look at the original announcement for it (or, at least, the announcement that it was being renamed and refocused)[1], it's supposed to be a clone of 2006's reddit; intellectually-gratifying stories on the front page; high-quality, civil comments; primarily self-moderating (if nothing else to the point of not needing babysitting). We can then conclude that it's failed at most of this, and as a result, not healthy. That seems to be the conclusion Graham hit. [2]

However, that's not very satisfactory, is it? Plenty of things end up worse than originally intended to be. Let's reframe a little bit.

Are some of the stories on the front page intellectually-gratifying? As an uncontroversial example, 'afandian's blog post (which at the time of writing this is at #22) is certainly intellectually-gratifying. On the other hand, there are more than a few that are uncontroversially not so.

Are most of the comments civil and high-quality? I leave answering this as an exercise to the reader.

With that framing, it's kind of healthy.

Let's hit it from a different angle: is it better than the average public-facing Internet community aiming to do the same things presently? For the most part, I would say so, especially at the scale it's at.

Conclusion: Healthy enough.

How do these differ from those criteria you use to determine ‘health’ in offline communities you are in?

I disagree with the premise of this question as-worded.

How does HN exemplify or not exemplify 'healthy' behaviors?

I think HN embodies the healthiest example of large-scale heavily- and strictly-moderated conversation on the Internet. On the other side of that, I think the community reacts poorly to it as a result: it's done well enough to where it doesn't feel like it's as moderated as it is, so when people notice that it isn't they're surprised and alarmed.

What behaviors of your own would you acknowledge may or may not contribute to the overall ‘health’ of HN?

My submissions are pretty great overall. My comments aren't as good as I'd like them to be, and I occasionally find myself commenting on things I don't care about, so I've been reconsidering commenting at all lately.

What makes you stay?

kuro5hin is dead, and I've been reading this site for ages. Since the best is dead, most communities have little if any redeeming qualities, a good mail client doesn't exist (great discussion still happens on some mailing lists), and HN is by and large still decent, it's the closest alternative that isn't a microblogging community.

I also recommend that you examine the corpses of dead online hangouts for this. Many places were fantastic for years but died due to events that weren't necessarily tied to the core functions or community of the hangout (kuro5hin being an example of this alongside many newsgroups).

[1] https://news.ycombinator.com/hackernews.html

[2] https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...


thanks for offering an example with which to contrast HN and for being open to disagree with the premise of questions from my original post. I'm interested in this 'healthy enough' bit that you bring up - do you think there's a threshold of being 'healthy enough' that online communities should reach? is this threshold constant? can it be met then lost then met again?

I also find your suggestion of examining places that were 'fantastic for year but died to events' unrelated to the core function of the community really intriguing as well.


do you think there's a threshold of being 'healthy enough' that online communities should reach?

They should obviously aim to be as healthy/good as they can be. "Healthy enough" is just a baseline.

is this threshold constant?

Nothing is constant when the participants aren't constant.

can it be met then lost then met again?

Of course. A community can get worse and then recover, though drastic recovery is very rare.

I also find your suggestion of examining places that were 'fantastic for year but died to events' unrelated to the core function of the community really intriguing as well.

Glad to hear!


When I have to explain HN to normal people I say, "Culturally it's a wasteland, but the technical information you can glean there is top notch."

What I mean by "cultural wasteland" is that you have a lot of social retards and moral cretins on here who, for whatever reasons, will gladly lumber threads with crazy sociopathic BS. You have to wade through and weed out a lot of arrogant unsympathetic bastards (like me.)

On the other hand, awesome people show up all the time like, "Oh yeah, I did that, AMA." I once interacted with Alan Kay on here! Carl Hewitt is on here regularly (trying to get people to finally pay attention to Actor model.) Walter Bright (D lang) is here. Charlie Stross replied to a comment I made in re: O'Neill colonies the other day. I could go on and on. (And those are just (relatively) famous people. There are all kinds of brilliant not-quite-so-famous people on here too. I'm just name dropping to make m'point.)

So that's nice.

- - - -

Another thing about HN is that it's not a community. It's more like a bar at a train station. Most people are just passing through and the regulars it does have should probably do something better with their lives.

Like me. I'm pretty much a recluse these days, and this HN account "carapace" is damn near the only outlet I have to communicate with the outside world. I'm on here pretty much every day (for better or worse) wasting time I could be spending on important projects (like my Joy interpreter. Heh.)

Imgur is more of a community than HN: those folks send each other pizzas! I'm seriously, there's a whole pizza club that just sends pizzas to imgurians who are broke and hungry. HN doesn't do that.

- - - -

To the extent that HN is a health community it's all about dang and sctb. Those two do an incredible job and I have nothing but respect for them. Ask them about HN's community health.

- - - -

Last but not least, IMO the way to judge the health of an online community (or any community) is to ask, "Has it made me a better person?"

FWIW, I think that participation on HN has, over the last few years, made me a little bit of a better person. I'm less knee-jerk sardonic, more willing to give the other person the benefit of the doubt. And I've learned to value good faith conversation over witty barbs and sarcasm. (Although I do still consider a good rant to be a kind of art, like slam poetry.)


thanks for the response, as well as for the alternative 'bar at a train station' example as a way to think about HN, rather than as a 'community' - I'm curious about the last point you make, about how an online community is 'healthy' in so far as can make any of its members a 'better person' - do you think this goes both ways, so to speak? As in, would you think that members of an online community are only as healthy for the online community in so far as they can make it 'better'?


Cheers!

> do you think this goes both ways, so to speak?

Sure, the life of the forum is the lives of its members. If the server or agora is empty what sense can it make to speak of its health?

> As in, would you think that members of an online community are only as healthy for the online community in so far as they can make it 'better'?

That formulation goes just a bit too far. Just as our immune systems need, uh, stimuli to be healthy, so perhaps do online forums need a bit of, uh, "negativity" to function well, if only to provide context for shared expression of the underlying values of the forum/participants. (E.g. "HN isn't Reddit", etc.)

And I think that you can judge the health of a community (also) by examining the way it deals with problematic but-not-bad people like, say, Xah Lee or the Temple OS author. Are we merciful, do we work to understand them, or do we light torches and reach for our pitchforks?

In the specific case of HN you have a generally motivated crowd, whose passions overlap between high technology and VC/entrepreneurial business, and two very dedicated and patient moderators, so things tend to stay on the rails around here.


It's on the healthier side, but it has some strange allergies. I used the term "boomer" once and the reply thread spiraled out of control and included someone suggesting that I was a Russian agent just for using that word. I think we can only really talk in comparitive terms rather than arrive at "yes, it's healthy".

Anecdote: I saw a thread on Facebook a while back in reaction to news stories about fights that were breaking out on a cruise ship off of Australia. One of the commenters was posting horribly racists comments on the Facebook page of the very father of one of those involved. This particular doofus left so much personal information at default privacy settings that in about 5 minutes I knew his kids names. As an experiment, in 5 more minutes I knew what extracurricular activities they were involved in, when, and where. All based on what he left public. No black-hat doxxing shenanigans. Not exactly the kind of stuff I'd leave hanging out in the open if I'm going to make sweeping generalizations that an entire ethnicity of people are violent criminals. I closed it all. Walked away. Said nothing.

So yeah, IMHO HN is a lot healthier than Facebook :)


hey, thanks! would you be willing to say more about your experience of the 'reply thread spiraling out of control'?


"community" is a stretch considering the amount of astroturfing that goes on here.


Very true. I'd suggest the OP to look up the video on how Israel uses teams to edit Wikipedia articles to put their territory in a positive light as a good starting point. Also check out this page on Cryptome about forum spies. They are still very much out there and more organized and financed now than ever before. Most people don't pay attention to these things: https://cryptome.org/2012/07/gent-forum-spies.htm


thanks, will you tell me more about the 'astroturfing' at HN?


>The goal of the assignment is to figure out whether an online community exemplifies or doesn’t exemplify ‘healthy’ behaviors, from the points of view of their own members

The culture of HN is also such that it tends to attract a certain type of person, typically from the upper end of the normal curve. Look at the highly technical nature of the majority of articles being posted.

What I'm saying is that community health is not just a reflection of the rules imposed upon the community. The individuals need to meet certain minimum requirements in various social and cognitive dimensions to have a truly "healthy" community.


personally I think it's quite toxic, if you say unpopular opinion you will be downvoted into oblivion - echo chamber of mostly right wing libertarian childless IT guys

some people look down at Reddit, but personally I find it much more diverse and open to more kinds of opinions than HN


thanks, what have you found constitutes an 'unpopular opinion' here on HN?


anything going against hivemind of majority, see my downvoted comment above, I just expressed unpopular opinion and they can't they it as adults


Look on twitter what people think about HN. The general opinion I hear about "the orange site" is that it's a toxic trash fire (this is also my opinion, which I will not be defending here).


Thanks, I'm intrigued that you mention going to another online community to learn what people think of this online community - can you say more about this? are these people HN members?


In a certain sense, everyone in tech is a HN member. It's a community that's much bigger than just the people who post here.


I don't think HN community is particularly healthy. People here have severely biased views on certain issues - Especially social issues related to money and politics.

A few hours ago, a video which explained how the government (the Fed) injects money into the economy was quietly removed from the front page even though it was getting a lot of upvotes and made some interesting points.

HN is becoming increasingly political and divisive. The losers of our modern economy have already started leaving the site and those remaining are being actively downvoted by remaining elitist community members for not sharing the same techno-utopian ideals.

Also, to prove my point, this comment will almost certainly get down-voted. It will get down-voted in spite of me saying so because most people won't even bother reading past the first line of my comment. The community is extremely defensive of itself and its techno-utopian ideals.


Thanks for this reply, I'm interested in the 'down-voting' you are describing, do think that type of HN member behavior is related or not related to the 'defensiveness' and 'techno-utopian ideals' you feel characterizes the HN community? For you, does 'increasingly political and divisive' signal whether an online community, in this case HN, is 'particularly healthy'?


No. I avoid any topic even vaguely related to gender because people are terrible about it. I would be surprised if this comment doesn't get downvoted, just for implying that misogyny exists.


I'm tired of these generalizations, I'm tired of anger towards vague ideas. Of course misogyny exists in pockets and is bad. But it doesn't exist alone. Give specific and constructive examples of misogyny, what we can do about it, and let's work on them. Everyone knows that all types of injustice exist. Saying some form of hate exists is not a novel idea, nor is it helpful.


hey there, for you, what are some characteristics that make a topic seem 'even vaguely related to gender'?


Anything remotely critical of China is censored supposedly because it's to prevent a "flame war".

https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...


The simplest possible search shows how false that is.

https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...




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