He’s talking about people who wrote the code. Those are actual people. You’ve abstracted them away as “Microsoft” and decided they don’t deserve any empathy.
No, they did this when they joined Microsoft, not me. You don't get to be "an actual person" when you're paid by Microsoft to write Microsoft code for a Microsoft product.
You’re talking about Microsoft like they’re ISIS or al-Qaeda. You sound unhinged. If you ask people “do Microsoft employees deserve to be treated as human beings”, 99.999999% of them will answer “yes of course”.