I have had warranty service with other companies, my Dell experience was such that I would write off any damaged product I was gifted in the future, and not buy another one myself again.
Hours in iMessage chat with offshore reps, having to record videos of various diagnostics before they'd issue an RMA. Just to be sent another broken monitor. Clown show.
Honestly, make me pay to ship it to you and if I lied about it being broken, send it back. I do not have time for multi-hour 200 message iMessage conversations over a $400 monitor.
Eizo warranty service could not have been simpler. And the product they sent back worked!
Hours in iMessage chat with offshore reps, having to record videos of various diagnostics before they'd issue an RMA. Just to be sent another broken monitor. Clown show.
Honestly, make me pay to ship it to you and if I lied about it being broken, send it back. I do not have time for multi-hour 200 message iMessage conversations over a $400 monitor.
Eizo warranty service could not have been simpler. And the product they sent back worked!